1441 IT & Software Developer jobs in the US
Genesys cloud engineer
$123,000 - 163,000
Kforce Technology Staffing
Greensboro Drive 8200, McLean
$123,000 - 163,000
Requirements
Must:
- Bachelors degree in Telecommunication, Computer Engineering, Computer Science, Computer Technology, or a related field, or equivalent professional experience, plus 5-7 years of relevant experience
- Extensive knowledge of Genesys Cloud, focusing on advanced configuration, architectural design, and system integrations
- Proficiency in software development with Java, C#.NET, Python, PHP, and web application development scripting and methodologies
- Experience in call flow development using the Genesys Architect tool
- Strong leadership capabilities with a track record of managing and mentoring senior technical teams
- Excellent technical problem-solving abilities and the capacity to collaborate on complex troubleshooting tasks
- Familiarity with software tools such as Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMware ESXi, MS Visio, and MS Office Suite (Word, Excel, PowerPoint, Access), as well as MS Outlook
- Strong communication skills, both verbal and written, suitable for engaging with internal teams, IT departments, customers, clients, and partners
- Ability to formulate and implement a strategic technology vision that aligns with and advances business objectives
- Willingness to work irregular hours to address emergency situations or outages
Responsibilities
- Lead large scale Genesys Cloud projects, encompassing major upgrades, migrations, and new feature implementations
- Provide high-level support and guidance for intricate technical issues, including troubleshooting, systems integration, and performance optimizations
- Mentor and support fellow engineers by fostering a collaborative team environment and offering technical insights
- Oversee the Contact Center implementation and support throughout all phases of the project lifecycle
- Adhere to departmental implementation standards and change control processes as a Genesys Cloud Engineer
- Assess both existing and new voice and data networks as necessary and propose effective solutions
- Generate and modify necessary artifacts and deliverables, which include managing the change management process
Description
We are seeking a proficient Genesys Cloud Engineer to join our team in McLean, VA. At our company, we emphasize a collaborative work environment, where innovation and professional development are encouraged. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as an HSA, FSA, 401(k), and life and disability insurance for eligible employees. We provide a competitive pay structure based on experience, education, and other relevant factors. Our commitment to diversity and equal opportunity is integral to our hiring practices, ensuring a welcoming environment for all qualified applicants.
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Currently, there are 1441 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
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Which companies are hiring for DevOps jobs in the United States?
Gobind Sarvar School Calgary, Multimatic Inc., Canadian Appliance Source, DataAnnotation, Advanced Digital Data, Inc., Yudrio Inc, Rotolo Consultants Inc among others, are currently hiring for DevOps roles in the United States.
The company with most openings is Jobot as they are hiring for 198 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.
The company with most openings is Jobot as they are hiring for 198 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.