1020 IT & Software Developer jobs in the US
IT Support Technician - Hardware and Software
$60,000 - 69,000
Jobot
South Commerce Street, Liberty
$60,000 - 69,000
Requirements
Must:
- Associate degree in Information Technology or equivalent practical experience required; Bachelors degree preferred.
- At least 2 years of expertise in IT support, ideally in a manufacturing or production setting.
- Proficient in Windows operating systems, Microsoft 365, Microsoft Teams, and common business applications.
- Familiar with networking fundamentals such as LAN/Wi-Fi, DHCP, DNS, and VLANs.
- Experience with ITSM or helpdesk ticketing systems (e.g., FreshService, Jira, GLPI, Xurrent, or similar).
- Knowledge of IT asset management, device imaging, and endpoint patching practices.
- Basic understanding of cybersecurity principles and frameworks like NIST CSF or ISO 27001.
- Experience with collaboration and conferencing hardware (e.g., Logitech, Poly, or Crestron Teams Rooms).
- Strong verbal and written communication skills with a customer-focused approach.
- Manual dexterity and capability to lift, move, and install IT equipment as necessary.
Responsibilities
- Provide daily IT support for production systems and office workstations within the facility.
- Troubleshoot and resolve issues related to production IT infrastructure, including network switches and industrial PCs.
- Support and maintain Microsoft Teams Rooms, conferencing technology, and collaboration tools.
- Ensure all IT incidents and service requests are logged and resolved in the ITSM/ticketing system.
- Collaborate with North American infrastructure and cybersecurity teams for IT security compliance.
- Conduct routine system checks, preventative maintenance, and basic network troubleshooting on-site.
- Manage imaging, deployment, patching, and updates of Windows-based devices following global IT policies.
- Assist with user onboarding and offboarding, including account provisioning in Active Directory.
- Help with hardware lifecycle management, including asset tracking and disposal.
- Offer remote troubleshooting and after-hours support for North American and European facilities as necessary.
- Support plant operations during maintenance windows and critical production periods.
- Update and maintain IT documentation reflecting current systems and configurations.
- Escalate complex or recurring issues to regional infrastructure teams for analysis and resolution.
- Perform additional duties as directed in support of operational and IT goals.
Description
We are a global food manufacturing company dedicated to producing high-quality bakery and convenience food products for various customers, including retail and foodservice. Our operations span multiple regions, combining extensive product knowledge with advanced manufacturing capabilities, all while prioritizing food safety, quality, and innovation. By offering a diverse portfolio of ready-to-use and ready-to-bake solutions, we aim to adapt to the changing needs of modern consumers. We foster a supportive work environment that emphasizes quality of life and employee engagement, providing benefits such as a 401(k) retirement plan with employer matching, training and development programs, and initiatives focused on workplace safety and health. Join us and be part of a committed team that values collaboration and growth.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1020 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Snaplii, D3 Security Management Systems, LYNKED Inc., Confidential, DependableIT Group INC, Johnson Health Tech Retail Inc, Sherpa 6 among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 104 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 104 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.