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Oracle CC&B Utilities Consultant
$58,000 - 78,500
JPS Tech Solutions LLC
2nd Ave Bridge 51, Cedar Rapids
$58,000 - 78,500
Requirements
Must:
- Minimum 12 years of experience in the utilities sector working with Oracle CC&B.
- Strong functional expertise in CC&B processes including billing, rating, customer care, credit and collections, service orders, and revenue management.
- Practical experience with CC&B configuration tools such as business components, UI maps, scripts, algorithms, and plug-ins.
- Comprehensive knowledge of utility business processes like customer onboarding, meter-to-cash, field operations, and service management.
- Familiarity with system integrations utilizing SOAP/REST web services, SOA, ODI, JMS, or similar technologies.
- Understanding of the Oracle Utilities Application Framework (OUAF).
- Exceptional analytical, problem-solving, and troubleshooting capabilities.
- Proficient in conveying complex technical and functional concepts to a variety of stakeholders.
- Experience working with Agile or Waterfall project methodologies.
- Capability to operate autonomously in a dynamic environment while managing multiple priorities.
- (Preferred) Experience with Oracle C2M, MDM, or other Oracle Utilities solutions.
- (Preferred) Previous involvement in large-scale utility modernization or CIS implementation projects.
- (Preferred) Knowledge of cloud migration related to Oracle Utilities applications.
Responsibilities
- Lead the analysis, design, configuration, and implementation of Oracle CC&B modules.
- Collaborate with business teams to collect requirements and convert them into functional specifications.
- Configure CC&B elements such as billing, customer management, metering, service orders, rates, and payments.
- Work alongside technical teams on integrations between CC&B and external systems, including GIS, AMI/MDM, financial systems, and customer portals.
- Conduct functional testing, support system testing, and assist with User Acceptance Testing (UAT) activities.
- Diagnose application issues, provide production support, and suggest long-term solutions.
- Create documentation like design specifications, test scripts, configuration artifacts, and training materials.
- Aid in data cleansing, migration planning, mapping, and validation tasks.
- Engage in architectural discussions and ensure adherence to solution standards and best practices.
- Mentor junior team members and facilitate knowledge transfer throughout the project lifecycle.
Description
We are seeking a skilled Oracle CC&B Utilities Consultant for our Cedar Rapids, IA office. This role offers the opportunity to engage with a team dedicated to implementing and enhancing Oracle Customer Care & Billing solutions while supporting operational efficiency across the organization. We value collaboration and strive to create high-quality solutions that align with our long-term business objectives. As part of our team, you will benefit from a dynamic work environment that encourages innovation and professional growth.
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