431 IT & Software Developer jobs in the US
IT Support Technician - Helpdesk & Troubleshooting
$40,000 - 60,000
J.J. Taylor Companies
Sagasta Street 1623, Tampa
$40,000 - 60,000
Requirements
Must:
To excel in this position, you should possess:
- Technical expertise with Microsoft Active Directory, Windows server/desktop operating systems, hardware, and Microsoft Office.
- Strong problem-solving abilities and the capability to work independently.
- Excellent customer service and communication skills.
- Flexibility to thrive in a fast-paced, multitasking environment.
- The physical ability to lift 15–25 lbs. and perform basic troubleshooting tasks.
- Reliable transportation for onsite visits.
Education/Experience:
- An associate degree in Computer Science or a related field is preferred.
- A high school diploma or GED is required.
- A minimum of 1 year of practical experience with LAN, WAN, desktop/server operating systems, and general software applications.
- Prior IT Help Desk experience is a plus.
- A valid driver’s license and an acceptable driving record are mandatory.
Responsibilities
As our IT Support Technician, you will be the approachable, first-line technical resource aiding employees throughout the organization. Your key duties will include:
- Installing, maintaining, and troubleshooting hardware such as PCs, laptops, printers, handheld devices, and peripherals.
- Providing phone and in-person assistance for user issues related to network access, hardware, and software.
- Supporting multiple state locations; occasional travel will be necessary.
- Maintaining, updating, and addressing LAN/WAN connectivity issues, including VPN tunnels.
- Assisting with backups, restorations, and system monitoring.
- Acting as the primary helpdesk contact for computer and network-related concerns.
- Tracking and managing software licensing for applications like Exchange, Windows, Office, ADP, and RAS.
- Keeping inventory and replacement schedules for hardware and mobile devices.
- Assigning and tracking company mobile phones and ensuring accurate HRIS documentation.
- Assisting with route accounting software (RAS) as necessary.
- Providing training, documentation, and ensuring that technology areas remain organized.
Description
Join our expanding, family-oriented company with a national presence and a culture that prioritizes people. Established in 1958, we have evolved into one of the largest beer distributors in the country through J.J. Taylor Distributing Florida, and a significant player in the heavy equipment sector via National Equipment Dealers. We offer a competitive and all-encompassing benefits package for full-time employees (30+ hours/week), including: - Medical Insurance – Multiple plans through Cigna with employer HSA contributions. - Dental & Vision plans via Delta Dental and EyeMed. - Supplemental coverages for accident, critical illness, and hospital indemnity. - Company-paid life insurance, AD&D, and short- & long-term disability benefits. - A 24/7 Employee Assistance Program through Cigna. - Optional MetLife Legal Plan. - A 401(k) plan with company matching. - Tuition reimbursement of up to $5,250 annually after one year. - Paid time off and paid holidays. - Support for career development within a collaborative, team-focused setting. If youre passionate about solving problems, assisting others, and ensuring technology operates seamlessly across various locations, we’d love to hear from you!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 431 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, TOMDOTCOM Consulting Inc., Giesecke+Devrient, TenFlair Inc, DealerRock, NESTPAY, Working Solutions among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 69 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 69 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.