785 IT & Software Developer jobs in the US
Support Desk Specialist
$47,444 - 57,137
J. Averie Landscaping
Hackberry 9025, Plymouth
$47,444 - 57,137
Requirements
Must:
- I have substantial experience in technical support or help desk positions with an emphasis on customer service.
- I possess strong knowledge of computer management practices, including software troubleshooting and hardware maintenance.
- I am familiar with the Microsoft Office Suite and other productivity tools.
- I understand networking concepts such as DNS, TCP/IP, LAN/WAN configurations, and network administration.
- I have experience with IT support tools like SCCM for software deployment and management.
- I am knowledgeable about security protocols related to firewalls and VPNs.
- I can effectively use analytical skills to diagnose problems.
- I excel in communication, interacting with users in a clear and professional manner.
- I can work independently and collaboratively in a fast-paced environment.
- I have experience managing mobile devices, which is an advantage.
Responsibilities
- I provide technical support for hardware and software issues, troubleshooting and resolving user problems.
- I assist with the installation, configuration, and upkeep of computer systems and peripherals.
- I manage user accounts and permissions using Active Directory.
- I support desktop environments, including Windows, macOS, and Linux operating systems.
- I troubleshoot network connectivity issues, covering VPN configurations, firewalls, and TCP/IP settings.
- I utilize tools such as BMC Remedy, ServiceNow, or Jira for ticket management and tracking issues.
- I perform analysis of system performance and offer recommendations for enhancements.
- I help manage IT infrastructure components, including LAN/WAN setups and network administration tasks.
- I deliver customer service support by effectively communicating with users to understand their needs and resolve issues promptly.
- I maintain documentation of technical processes, procedures, and user guides.
Description
We invite you to join our team as a Help Desk Technician, where your skills will significantly contribute to enhancing our IT services while delivering exceptional support to our users. This is a full-time position with a pay range of $22.81 to $27.47 per hour and expected working hours of 30 to 40 hours per week. Benefits include a 401(k) plan and paid time off. Please note that this role requires in-person work.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 785 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Sperasoft, Puter Technologies Inc., MAK Consulting Group, Giesecke+Devrient, Asset Inventories Inc., AJM INTERNATIONAL LTD. among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 141 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 141 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.