400 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Santee
$46,080 - 61,360
Intuit
Coast Avenue 2700, Santee
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience with QuickBooks Online, preferably including QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money, or completion of Intuit Academy Bookkeeping Certification.
- Proven background in a customer support position, ideally in a tech or SaaS setting.
- Active QuickBooks Online Level 1 Certification required before starting.
- Strong knowledge of bookkeeping principles and financial terminology.
- Ability to analyze complex problems, identify root causes, and articulate effective solutions.
- Minimum of 2 days in-office requirement, 4 hours each day.
- Reliable high-speed internet connection necessary for remote work.
Technologies
Responsibilities
- Provide exceptional technical and consultative assistance to Mid-Market QuickBooks users.
- Troubleshoot and resolve intricate software-related issues via phone and chat professionally and confidently.
- Implement our prosperity principles to customer solutions.
- Act as the advocate for Mid-Market customers, ensuring their success and satisfaction.
- Collaborate with teams such as Learning & Development, Sales, and Product Management to communicate client feedback and enhance product and customer experiences.
- Foster high-quality customer interactions that build trust and confidence.
- Identify trends and opportunities within the Mid-Market segment to help establish a unique service model using field expertise.
- Educate clients on the advanced features of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, etc.
- Remain updated on all QuickBooks Online developments to continue serving as a trusted advisor and demonstrate ongoing commitment to expertise.
Description
We are a dynamic company dedicated to providing exceptional support to our Mid-Market customers, which includes businesses generating over $2.5 million in annual revenue. We thrive on our Prosperity Principles: Advocacy, Ownership, and Expertise. Our ideal team member is a tech-savvy individual who enjoys problem-solving, collaborating with internal teams, and enhancing customer experiences. The role offers the flexibility of a hybrid work schedule, competitive compensation, and a bonus structure, all aimed at rewarding performance and fostering a culture of fairness and opportunity. We are located in California and encourage diversity, conducting regular pay equity assessments to promote fair wages across all employee categories.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 400 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, JANSON, SASSI, Atlas Disposal among others, are currently hiring for Support roles in the United States.
The company with most openings is Intuit as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Intuit as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.