315 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - Vista
$46,080 - 61,360
Intuit
North Santa Fe Avenue, Vista
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience with QuickBooks Online, ideally including QuickBooks Payments, QuickBooks Payroll, Proconnect, or a completed Intuit Academy Bookkeeping Certification.
- Proven customer support experience, preferably in a technology or SaaS context.
- An active QuickBooks Online Level 1 Certification is mandatory and must be presented prior to joining.
- Strong grasp of bookkeeping principles and financial terminology.
- Ability to analyze complex issues, pinpoint root causes, and effectively communicate solutions.
- Comfort with working in a hybrid environment, requiring at least 2 days in the office for 4 hours each.
- A stable high-speed internet connection (DSL, cable, or fiber) is necessary for remote work.
Technologies
Responsibilities
- Deliver exceptional technical and consultative support to Mid-Market QuickBooks users.
- Troubleshoot and resolve intricate software-related issues via phone and chat, maintaining professionalism and reassurance.
- Apply our prosperity principles in solving customer challenges.
- Advocate for the Mid-Market customer, demonstrating accountability for their success.
- Collaborate with teams such as Learning & Development, Sales, and Product Management to relay customer feedback and enhance product and customer experience.
- Create high-quality interactions that build customer confidence.
- Identify trends and opportunities within the Mid-Market segment to develop a unique service model based on field expertise.
- Guide clients through advanced functionalities of QuickBooks Online, such as invoicing, intricate bookkeeping, account setup, and payroll, to contribute to their success.
- Stay informed about updates, new features, and capabilities of QuickBooks Online to be a trusted advisor.
Description
At Intuit, we are passionate about enabling our Mid-Market customers, businesses with over $2.5 million in annual revenue, to thrive by providing differentiated support. Our ideal candidate will be a tech-savvy problem-solver with a strong bookkeeping background who shares our enthusiasm for driving change and collaborating with internal teams. We offer a dynamic work environment with a competitive compensation package, including performance-based pay, bonuses, equity rewards, and a variety of benefits. Join us in a hybrid capacity, where you can work both in the office and from home, and help us deliver a world-class customer experience.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 315 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.