347 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - Santa Ysabel
$46,080 - 61,360
Intuit
Coast Avenue 2700, Santa Ysabel
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience with QuickBooks Online, preferably including QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money, or a completed Intuit Academy Bookkeeping Certification
- Proven background in a customer support role, ideally in a tech or SaaS setting
- Active QuickBooks Online Level 1 Certification is mandatory prior to start date
- Strong understanding of bookkeeping principles and financial terminology
- Ability to analyze complex issues, identify root causes, and communicate effective solutions
- Minimum requirement of 2 days in the office, 4 hours per day
- Reliable high-speed internet connection necessary for remote work
Technologies
Responsibilities
- Provide exceptional technical and consultative support to Mid-Market QuickBooks users
- Troubleshoot and resolve complex software issues via phone and chat while maintaining professionalism
- Apply our prosperity principles to customer solutions
- Advocate for the Mid-Market customer, demonstrating commitment to their success
- Collaborate with Learning & Development, Sales, and Product Management teams to share client feedback and enhance product and customer experience
- Create engaging customer interactions that inspire confidence
- Identify trends and opportunities in the Mid-Market segment to develop a unique service model, leveraging industry expertise
- Assist clients with advanced features of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, and more
- Remain updated on all enhancements, new features, and functionalities of QuickBooks Online to serve as a knowledgeable advisor
Description
We are dedicated to providing a unique support experience for our Mid-Market customers, focusing on businesses generating over $2.5 million in annual revenue and addressing their specific needs. In this role, we seek enthusiastic and tech-savvy problem solvers who thrive on collaboration and leading change. Our commitment to excellence is reflected in our Prosperity Principles: Advocacy, Ownership, and Expertise. We offer a competitive compensation package, including potential bonuses and equity rewards, alongside comprehensive benefits. The expected base pay for this role in California ranges from $23.00 to $29.50, dependent on experience and expertise.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 347 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is Intuit as they are hiring for 50 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Intuit as they are hiring for 50 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.