316 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - Oceanside
$46,080 - 61,360
Intuit
North Santa Fe Avenue, Oceanside
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience with QuickBooks Online, preferably including QuickBooks Payments, QuickBooks Payroll, Proconnect, or a completed Intuit Academy Bookkeeping Certification.
- Proven background in customer support, ideally in a technology or SaaS setting.
- Active QuickBooks Online Level 1 Certification must be provided before starting.
- Strong grasp of bookkeeping principles and financial terminology.
- Ability to analyze intricate problems, pinpoint root causes, and communicate effective solutions.
- Minimum of 2 days a week in-office work, 4 hours per day.
- Reliable high-speed internet connection required for remote work.
Technologies
Responsibilities
- Provide outstanding technical and consultative support to Mid-Market QuickBooks users.
- Troubleshoot and address complex software issues via phone and chat, maintaining professionalism and reassurance.
- Apply our prosperity principles to deliver tailored customer solutions.
- Advocate for Mid-Market customers, showcasing ownership of their success.
- Collaborate with teams like Learning & Development, Sales, and Product Management to convey client feedback and enhance products and customer experience.
- Foster high-quality customer interactions that build trust and confidence.
- Identify trends and opportunities in the Mid-Market sector to innovate unique service models leveraging industry expertise.
- Assist clients in navigating advanced QuickBooks Online functionalities, building their capabilities in invoicing, complex bookkeeping, and payroll.
- Remain informed on all QuickBooks Online updates and new features to act as a reliable advisor, showcasing a commitment to expertise.
Description
We are excited to invite passionate individuals to provide exceptional support for our Mid-Market clients, businesses earning over $2.5 million annually. This role combines technical product knowledge with strategic customer service, requiring a driven problem-solver adept in bookkeeping principles. We foster a culture reflecting our Prosperity Principles: Advocacy, Ownership, and Expertise. We offer competitive compensation, bonus opportunities, equity rewards, and comprehensive benefits. Join us in a hybrid work environment with a minimum commitment of two days in the office, and be part of a collaborative team dedicated to delivering a world-class customer experience.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 316 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.