315 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - Encinitas
$46,080 - 61,360
Intuit
Torrey Santa Fe Road 7535, Encinitas
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience utilizing QuickBooks Online; experience with QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money preferred
- Completion of Intuit Academy Bookkeeping Certification is an alternative
- Prior experience in a customer support role, ideally within a technology or SaaS environment
- Active QuickBooks Online Level 1 Certification is mandatory before the start date
- Strong comprehension of bookkeeping principles and financial terminology
- Proven ability to analyze intricate challenges, identify root causes, and communicate effective resolutions
- Minimum of 2 days in the office for 4 hours per day required for hybrid work
- Dedicated high-speed internet connection (DSL, cable, or fiber) required for remote work
Technologies
Responsibilities
- Provide exceptional technical and consultative assistance for Mid-Market QuickBooks users
- Diagnose and resolve complex software issues via phone and chat with professionalism and reassurance
- Apply our prosperity principles to customer solutions
- Serve as the advocate for Mid-Market customers, taking ownership of their success
- Collaborate with teams such as Learning & Development, Sales, and Product Management to communicate client feedback and improve the product and customer experience
- Create outstanding customer interactions that inspire confidence
- Identify trends and opportunities in the Mid-Market segment to develop a unique service model, utilizing expertise in the field
- Guide clients through the advanced features of QuickBooks Online, including invoicing, intricate bookkeeping, account setup, payroll, etc.
- Keep up to date with updates, new features, and functionalities of the QuickBooks Online platform to maintain trusted advisor status
Description
At our company, we are dedicated to delivering an exceptional support experience for our Mid-Market customers, focusing on businesses exceeding $2.5 million in annual revenue. We offer a competitive compensation package with a strong emphasis on performance-based rewards. The expected base pay for this role ranges from $23.00 to $29.50 in California, along with eligibility for bonuses and equity rewards. We value our employees, conducting regular assessments to ensure fair pay across diverse categories. Join us in fostering a collaborative environment where passion for leading change and commitment to excellence drive our success.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 315 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.