307 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - El Cajon
$46,080 - 61,360
Intuit
Torrey Santa Fe Road 7535, El Cajon
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience using QuickBooks Online, with preferred experience in QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money OR a completed Intuit Academy Bookkeeping Certification
- Proven experience in a customer support role, ideally in a tech or SaaS environment
- An active QuickBooks Online Level 1 Certification is required before the start date
- Strong understanding of bookkeeping principles and financial terminology
- Ability to analyze complex challenges, identify root causes, and present effective solutions
- Minimum of 2 days in the office for 4 hours each
- A dedicated high-speed internet connection (DSL, cable, or fiber) is necessary for remote work
Technologies
Responsibilities
- Provide exceptional technical and consultative support for Mid-Market QuickBooks users
- Troubleshoot and resolve complex software issues via phone and chat, maintaining a professional demeanor
- Apply our prosperity principles to customer solutions
- Serve as the voice of the Mid-Market customer, ensuring ownership of their success
- Collaborate with teams such as Learning & Development, Sales, and Product Management to share client feedback and enhance product and customer experience
- Create engaging customer interactions that inspire confidence
- Identify trends and opportunities within the Mid-Market segment to innovate service models leveraging field expertise
- Guide clients in utilizing advanced functionalities of QuickBooks Online, including invoicing, complex bookkeeping, account setup, and payroll
- Stay informed about updates, new features, and functionalities of QuickBooks Online to be a trusted advisor
Description
We are dedicated to providing a unique support experience for our Mid-Market customers, focusing on businesses with over $2.5 million in annual revenue. This engaging role combines technical product support, financial insight, and strategic customer service. Our ideal candidate is a tech-savvy problem solver with a strong grasp of bookkeeping principles and a desire to lead change and collaborate effectively with internal teams. At Intuit, we offer a competitive compensation package including cash bonuses, equity rewards, and additional benefits, all designed to foster a positive work environment and support our employees growth.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 307 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.