303 IT & Software Developer jobs in the US
QuickBooks Online Mid-Market Specialist - Hybrid - Chula Vista
$46,080 - 61,360
Intuit
Table Rock Avenue 2700, Chula Vista
$46,080 - 61,360
Requirements
Must:
- 1-3 years of experience with QuickBooks Online, preferably including QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money
- Completion of an Intuit Academy Bookkeeping Certification is acceptable
- Proven experience in a customer support role, ideally within a tech or SaaS setting
- Active QuickBooks Online Level 1 Certification required before the start date
- Strong grasp of bookkeeping principles and financial jargon
- Ability to analyze intricate challenges, pinpoint root causes, and communicate efficient solutions
- Minimum of 2 days in-office requirement for 4 hours daily
- Must have a dedicated high-speed internet connection for remote work
Technologies
Responsibilities
- Provide exceptional technical and consultative support for Mid-Market QuickBooks users
- Troubleshoot and mitigate complex software-related concerns via phone and chat in a professional manner
- Implement prosperity principles in customer solutions
- Represent the Mid-Market customer, showcasing ownership of their success
- Collaborate with teams such as Learning & Development, Sales, and Product Management to share client feedback and enhance overall product and customer experience
- Create high-quality interactions that instill customer confidence
- Discover trends and opportunities within the Mid-Market segment to innovate a distinct service model
- Guide clients in utilizing advanced features of QuickBooks Online, including invoicing and payroll functions
- Stay updated on all QuickBooks Online enhancements to serve as a reliable advisor
Description
We are excited to welcome individuals who are passionate and motivated to offer an exceptional support experience for our Mid-Market customers, focusing on those with over $2.5 million in annual revenue. The role necessitates a combination of deep technical product knowledge, financial understanding, and strategic customer service. We value collaboration and enthusiasm for driving change, and we actively uphold our Prosperity Principles of Advocacy, Ownership, and Expertise. Our compensation package is competitive, offering cash bonuses, equity rewards, and comprehensive benefits, tailored to recognize the value each employee brings to our organization.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 303 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Reis Informatica Inc., BALANCED+ INC., STARSKY FINE FOODS INC, Atlas Disposal, SASSI, IBEW-NECA Benefits Administration Association among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 25 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.