Lead Business Analyst

- Lead the development and implementation of the business analysis practice at IWS, including processes, tools, templates, and methods. - Facilitate work sessions with business stakeholders to define and document current and future state process maps. - Organize and lead work sessions to gather, elaborate on, and document business and data requirements for new processes, tools, and technologies. - Document journey maps, personas, business requirements for projects and enhancements. - Define and document the work breakdown structure for business analysis and testing activities on various projects. - Participate in evaluating and selecting third-party vendors and technologies to support business functions. - Contribute to testing efforts related to new processes, tools, and technologies to ensure business requirements are met. - Analyze and synthesize data, research, and other information into effective presentations. - Identify and document opportunities for continuous improvement and develop solutions involving process, responsibility, and system changes, as well as data correction activities. - Collaborate with functional leads to implement changes, track outcomes, and report on progress. - Facilitate communication and ensure alignment on goals across different teams. - Evolve into a Subject Matter Expert for assigned functions, processes, or new applications. - Evaluate current training methods and materials for your team, recommending enhancements and creating training as necessary. - Conduct profiling and analysis of data from source systems and aid in mapping into destination systems. - Support quality assurance and control efforts by utilizing data analysis as part of pre- and post-implementation reviews for projects. - Perform additional job-related duties as needed.