465 IT & Software Developer jobs in the US
Requirements
Must:
- Strong communication and client service capabilities
- Ability to excel in a dynamic, team-focused atmosphere
- Fundamental knowledge of Microsoft 365, Windows OS, and networking basics
- Basic awareness of IT security and remote support applications
- CompTIA A+ certification or equivalent practical experience (certification needed within 120 days of employment)
- CompTIA Security+ certification required within 120 days of employment
- Preferred: 2+ years of experience in service desk/help desk roles (experience with managed service providers is advantageous)
- Preferred: CompTIA Network+ or Microsoft MS-900 certification
- Preferred: Experience with RMM/PSA platforms such as ConnectWise or AutoTask
Responsibilities
- Provide both remote and, at times, on-site technical assistance to clients, including law firms and professional service organizations
- Manage incoming support requests through phone and email, generating and prioritizing service tickets
- Diagnose and resolve problems related to desktops, laptops, printers, Microsoft 365, Windows OS, and standard business applications
- Accurately document all tasks in real-time using our ticketing system, including time entries and status updates
- Maintain ongoing communication with clients and internal teams throughout the support lifecycle
- Strive to meet or surpass service level goals regarding response times, resolutions, CSAT/NPS scores, and ticket closure rates
- Contribute to the creation of knowledge base articles and runbook documentation
- Engage in daily standup meetings and collaborative team activities
- Assist with incident response protocols as required
- Support project initiatives as necessary
- Participate in the on-call rotation whenever needed
Description
We are Indevtech, a Hawaii-based managed service provider specializing in IT services for law firms and professional service clients. Our mission is to foster world-class tech careers in Hawaii by creating opportunities for local talent while delivering outstanding service to our clients. Joining our team means being part of an organization that values excellence without ego, where we are dedicated to professional growth and technical perfection. We are proud to be recognized as the only Hawaii company named in Inc. Magazines 2025 Best Workplaces and to have made the Inc. 5000 list of Fastest Growing Companies in 2025. We promote a culture of autonomy, curiosity, and lifelong learning, and continuously invest in our employees, tools, and processes.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 465 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, BALANCED+ INC., Bigsyscon Inc., Benchmark Electronics, Inc, SPECTRUM, Stealth Startup, CUTEK, Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 40 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 40 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.