1503 IT & Software Developer jobs in the US
IT Support Analyst - Managed Services
$48,000 - 50,000
IT Service Provider
Deaderick Street 505, Nashville
$48,000 - 50,000
Requirements
Must:
- High school diploma or equivalent
- 1–3+ years of experience in IT support, preferably in a managed services environment
- Industry certifications such as CompTIA A+, Network+, Security+, CCNA, or Microsoft certifications
- Strong troubleshooting skills and a curious mindset
- Ability to confidently address technical challenges under pressure
- Excellent aptitude for explaining technical matters to non-technical users
- Demonstrated persistence in resolving issues
- Strong written and verbal communication skills
- Capacity to work both independently and as part of a team
- Familiarity with technologies including Windows 11, Microsoft 365, Active Directory, basic networking, and cloud platforms like AWS or Microsoft Azure is an advantage
Responsibilities
- Diagnose and fix Windows workstation and hardware issues
- Provide support for Microsoft 365 environments including user management, licensing, and multi-factor authentication
- Assist in managing Active Directory, focusing on user permissions and management
- Resolve networking challenges related to DNS, DHCP, wireless setups, routers, and VPNs
- Maintain and support Windows Server environments
- Configure and oversee backup solutions
- Help with deploying network infrastructure, including firewalls, routers, switches, and wireless systems
- Document network configurations, systems, and troubleshooting processes
- Identify recurring issues and propose long-term solutions
- Manage both support tickets and project-related tasks
- Communicate effectively with clients regarding issues, timelines, and resolutions
- Conduct research on unknown problems and ensure thorough resolution
Description
At Blue Paladin, we are a managed IT and cybersecurity provider based in Las Vegas, NV, and Nashville, TN, dedicated to helping businesses remain secure, productive, and resilient. We are currently seeking an IT Support Analyst for a mostly remote position that supports small to mid-sized enterprises across various technologies. In this role, you will have the chance to explore diverse technologies and environments, enhance your skills through continuous learning and certification support, and work alongside a team committed to delivering outstanding service to our clients. Our benefits include competitive pay, 401(k) with matching, health, dental, and vision insurance, paid time off, and opportunities for professional growth.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1503 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
AMZ Prep, Canadian Appliance Source, Catapult Solutions Group Inc., Confidential, Povi, Dataworks Consulting Group, NETSTREAM TECHNOLOGY, INC among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 199 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 199 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.