3469 IT & Software Developer jobs in the US
Technical Support Specialist - IT focused
$83,616 - 83,616
INTERSTATE BATTERY
Merit Drive 12720, Denver + Remote (US)
$83,616 - 83,616
Requirements
Must:
- Demonstrated experience in technical support positions with advanced troubleshooting abilities across various operating systems (Windows, macOS, Linux)
- Proficient in computer management encompassing hardware setup and software installations
- Familiar with the Microsoft Office suite and other productivity software
- Strong grasp of computer networking principles including LAN, VPNs, firewalls, and network security practices
- Experience with help desk ticketing systems such as ServiceNow or Jira for tracking and resolving issues
- Understanding of IT infrastructure elements including servers, switches, routers, and the BMC Remedy platform
- Exceptional communication skills to articulate technical concepts to non-technical individuals
- Capable of effectively prioritizing tasks in a fast-paced environment while ensuring high-quality service delivery
Responsibilities
- Deliver specialized technical support to end-users concerning hardware, software, operating systems (Windows, macOS, Linux), and networking issues
- Diagnose and resolve software-related challenges associated with applications such as Microsoft Office and help desk tools like ServiceNow, Jira, and BMC Remedy
- Aid in computer management functions including setup, configuration, upgrades, and maintenance of desktops and laptops
- Facilitate computer networking tasks involving LAN (Local Area Network), VPN (Virtual Private Network), firewall setups, and connectivity problems
- Supervise computer hardware components like peripherals, printers, and BMC servers to maintain peak performance
- Keep IT support documentation up-to-date, including incident logs and ticketing systems, to monitor the progress of issue resolutions
- Team up with colleagues to enhance IT infrastructure stability and enforce best practices for desktop support and security measures
Description
We are looking for a dynamic and motivated Technical Support Specialist to join our innovative IT team. In this role, you will be crucial in resolving technical issues, managing computer systems effectively, and providing excellent customer service. We offer competitive pay of up to $40.20 per hour, along with benefits such as a 401(k), dental and health insurance, and paid time off. Join us remotely and bring your passion for IT support and customer service to a vibrant team dedicated to delivering reliable technology solutions!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 3469 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Allied Technical Solutions, KUBRA, D3 Security Management Systems, GINGER Telecom, Steinbach Credit Union, Transport-Bourassa, Gatestone & Co. Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Lockheed Martin Corporation as they are hiring for 334 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Lockheed Martin Corporation as they are hiring for 334 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.