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Human Resources Research Organization jobs

Senior Systems Administrator (Windows/Linux)

$103,000 - 128,000
Human Resources Research Organization
Canal Center Plaza 66, Alexandria
$103,000 - 128,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- B.A./B.S. degree in computer science or systems management with 10+ years of relevant experience in creating, implementing, and supporting on-site and hosted environments (Windows Server 2019+, Microsoft 365, Azure, Entra ID, and AWS). - Over a decade of experience managing Windows environments using Active Directory, group policies, Microsoft 365 solutions, and authentication technologies. - At least 7 years of expertise in SharePoint/Teams administration. - Practical experience with Apple Business Manager and Jamf for automated device enrollment, configuration, policy enforcement, and lifecycle management of macOS and iOS devices. - Comprehensive understanding of IP networking, VPNs, DNS, SSL, and Cisco Meraki technologies. - Current, relevant certifications in Microsoft 365 and/or Azure, Cisco CCNA or Meraki ECMS, CompTIA Security+ and/or Network+. - Over 7 years in IT vendor management involving SOWs, SLAs, and Work Order tracking. - Proficient project management skills for initiatives related to infrastructure upgrades and migrations. - Competent in scripting (e.g., PowerShell) and basic programming. - Familiarity with Federal Government compliance standards (NIST, CMMC, FedRAMP). - Strong attention to detail with excellent logical and analytical thinking capabilities. - Effective verbal and written communication skills.

Responsibilities

- Oversee and maintain all organizational systems and applications, including on-site Windows servers and cloud-based Microsoft 365 and Azure environments. - Ensure the security and management of user deployments, apps, and endpoint devices through Intune and Microsoft Endpoint Management solutions. - Administer Windows and Apple devices, involving both hardware and software management. - Develop technical documentation outlining best practices for server and cloud-hosted infrastructure, virtualization, and all organizational hardware/software. - Supervise help desk operations, guaranteeing prompt and effective user support while upholding comprehensive documentation of all requests, actions taken, and solutions. Provide hands-on support across all tiers, delivering Tier 1 assistance as required and leading Tier 2 and Tier 3 efforts for complex issues. - Conduct routine audits and manage monitoring and backups of all systems, networks, and software. - Provide regular updates on security and compliance risks and alerts. - Establish, install, and test software and hardware patches while maintaining suitable documentation. - Mentor the technical support staff in resolving common systems-related issues. - Foster effective relationships with vendors, acting as the primary coordinator among various vendors to resolve IT infrastructure problems. - Stay updated with all relevant facets of computer software/hardware and operations. - Assist with special projects as necessary. - Administer architecture and configuration of multiple SharePoint online site collections. - Manage site collection administration and maintenance. - Provide front-end development and administration, encompassing document management, automated workflows, collaboration, and content management within site collections. - Maintain SharePoint integration with other Microsoft 365 applications like Microsoft Flow (Power Automate). - Audit sites for policy compliance and report on site usage. - Document SharePoint configuration and architecture accurately. - Suggest and support governance policies and procedures for SharePoint use and features.

Description


At HumRRO, we are a nationally recognized, non-profit applied research and consulting organization established in 1951, with our headquarters in Alexandria, VA and additional offices in Louisville, KY; Minneapolis, MN; and Monterey, CA. We provide tailored solutions for complex business, HR, educational, and organizational challenges. Our expertise encompasses personnel selection, educational research, human capital management, analytics, talent development, and professional credentialing. The anticipated salary range for this role is between $103,000 and $128,000, influenced by candidate qualifications and experience. We offer a generous benefits package including health, dental, and vision insurance, life insurance equal to 2x annual salary, a retirement plan with company matching, paid professional development and training, tuition reimbursement, 12 weeks of paid parental leave, and ample paid time off including 10 paid holidays. We are proud to have been named one of 50 Great Places to Work by Washingtonian magazine in 2019, and one of the Top Workplaces by The Washington Post for 2020 and 2021.
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