3447 IT & Software Developer jobs in the US

Home Bank jobs

System Support Specialist

$66,000 - 106,000
Home Bank
Kaliste Saloom Road 2507, Lafayette + Remote (US)
$66,000 - 106,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Associate degree in Computer Science or a related field is preferred. - A+, Network+, or Microsoft Certified IT Professional certifications are preferred. - A minimum of 3 years of relevant experience. - Proficient understanding of networks and network protocols such as TCP/IP. - Strong knowledge of electronic hardware, including computers, network devices, telephones, and peripherals. - Familiarity with computer security and privacy practices. - Effective problem-solving capabilities. - Excellent verbal and written communication abilities. - Exceptional organizational skills and keen attention to detail. - Ability to collaborate and engage with members of cross-functional teams. - Competence in utilizing resources to investigate root causes and identify solutions. - Capacity to thrive in a fast-paced and demanding environment.

Responsibilities

- Provide technical assistance and support for the Banks computer systems via phone, in person, or through a ticketing system. - Install and configure software and systems as per defined specifications. - Assemble and set up PC hardware and troubleshoot hardware and communication issues. - Deliver field support for problems that require on-site assistance. - Conduct troubleshooting to identify and rectify problems. - Maintain the security and privacy of our networks and computer systems. - Fulfill other duties as assigned by management. - Be available for on-call support during evenings and weekends, participating in an on-call rotation. - Travel to other branch locations for on-site support when necessary.

Description


At Home Bank, we are committed to providing exceptional technical support and assistance related to our computer systems. We believe in fostering a collaborative and innovative team environment. Our employees enjoy a range of benefits and opportunities for growth in their careers. We promote equal opportunity in our hiring practices and value the diversity that individuals bring to our team. Please note that good credit is essential for employment, and a credit report will be required.
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