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Highgate Hotels Corporate Office TX jobs

ERP Cloud Product Owner/Director

$90,000 - 130,000
Highgate Hotels Corporate Office TX
West John W Carpenter 4770, Irving
$90,000 - 130,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bachelors degree in information systems, Computer Science, Finance, Business or ERP certifications combined with relevant experience - Over 8 years of experience in enterprise applications or product management; at least 4 years with Oracle ERP Cloud and OIC/OCI - Proficient with ERP configurations, role/security design, FRS/OTBI/BI reporting, and integration patterns - Experience facilitating Agile ceremonies, drafting user stories, and maintaining product backlogs - Proven success leading cross-functional projects involving Finance/Operations; adept stakeholder management skills - Knowledge in audit/compliance (SOX), change management, testing, and release management processes - Experienced in vendor/SOW management; capable of leading both offshore and onshore teams while meeting SLA commitments - Experience in executing multi-country, multi-entity global rollouts of Oracle ERP Cloud, including phased deployment and regional cutovers - Familiarity with building or utilizing AI Agents in Oracle Cloud to enhance ERP workflows - Expertise in designing and rationalizing complex business unit configurations, including data access sets and security roles - Understanding of Chart of Accounts redesign/migrations and compliance with global reporting standards, including multi-ledger, multi-currency - Ability to coordinate end-to-end user acceptance testing and release readiness across various time zones with necessary business approvals

Responsibilities

- Define and manage the product strategy and roadmap for Oracle ERP Cloud (Financials, Procurement, Projects), OCI, and OIC, ensuring prioritization of outcomes, usability, and compliance - Serve as the sole owner of application capabilities: articulate vision, create epics/user stories, maintain backlog, and conduct sprint planning, reviews, and retrospectives - Oversee quarterly release planning and change management processes across SaaS and PaaS; ensure thorough regression testing and business approvals - Drive integration architecture standards on OIC; collaborate with vendors and internal teams to transition from file-based processes to event/API-driven workflows - Ensure production stability by managing incident triage and service level agreements; lead root-cause analysis in collaboration with offshore/onshore partners - Advocate for data quality and control processes related to month-end procedures, coordinating activities with Accounting and Data Services - Collaborate with stakeholders in Finance, Operations, and Hotels to gather requirements, map processes, and implement iterative enhancements - Manage vendor partnerships and statements of work; oversee budgets and value realization from implementations, upgrades, and support efforts - Establish governance standards, documentation, security protocols, access reviews, and lifecycle management across development, testing, and production environments - Mentor business and partner resources, fostering a culture of continuous improvement and customer-focused delivery - Lead the experimentation and implementation of AI Agents on Oracle Cloud to automate finance and operational tasks - Develop agent tooling by making OIC integrations and ERP services accessible to agents; delineate safety protocols, observability, and fallback measures for automation - Evaluate the impact of agents, such as touchless invoices and automated reconciliations, while driving ongoing improvements in alignment with Highgates AI policies

Description


Highgate Hotels is a premier real estate investment and hospitality management firm managing over $15 billion in assets with an extensive network of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a pioneering approach honed over 30 years, we offer expert support through every phase of the property cycleโ€”from planning and development to recapitalization. We pride ourselves on our diversified collection of unique lifestyle hotel brands as well as independent hotels and resorts, incorporating leading-edge programming and digital expertise. Our seasoned executive team and global corporate offices reinforce our position as a trusted ally for major ownership groups and renowned hotel brands. This position is located in our Corporate Office in Irving, TX.
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