819 IT & Software Developer jobs in the US
Support Desk Specialist
$45,760 - 54,080
Help Desk Cavalry LLC
Washington Avenue 325, Bremerton
$45,760 - 54,080
Requirements
Must:
I am looking for an individual with 1 to 2 years of experience in Office 365 and Mobile Messaging Technologies Support. Experience in Data Backup and Recovery Support, Corporate Antivirus Support, and VPN Connectivity Support is also desirable. Candidates with a background in Server Hardware Technologies Support and Workstation/Laptop Hardware and Software Technical Support for 1 to 2 years will be given preference. Relevant certifications such as A+, Security+, Network+, MCP, and Apple are also preferred.
Responsibilities
In this role, I will expect you to provide first-level technical support for various IT service requests, ensuring client satisfaction and adherence to service level agreements (SLAs). Your duties will include offering technical assistance for Microsoft technologies, vendor support for client line of business applications, and hardware support for computers, laptops, printers, access points, and other peripherals. You will also be responsible for supporting backup solutions and disaster recovery, creating and maintaining system documentation, and communicating progress updates to clients about incident resolutions, upcoming changes, and estimated resolution times. Your role will require you to be a team player, share knowledge, and seek assistance from colleagues when necessary. Additionally, you will need to escalate service requests to senior engineers, demonstrate a professional appearance, and provide after-hours support when needed.
Description
Joining our team means becoming part of a collaborative and supportive environment that values teamwork and integrity. We appreciate family, community, and a shared commitment to doing what is right for everyone involved. Our work culture emphasizes hard work alongside enjoyment, as we believe in fostering positive connections through fun activities such as costume contests, summer BBQs, and game nights. I am excited to see how you can contribute to our culture and values while supporting our clients and enhancing technical operations.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 819 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, New World Technologies Inc., Giesecke+Devrient, Archon Systems Inc, Puter Technologies Inc., HAPLY Robotics Inc., LGS, une Société IBM / an IBM Company among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 89 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 89 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.