939 IT & Software Developer jobs in the US
Technical Support Specialist, IT Support
$54,080 - 65,000
Hawaii Pacific Parks Association
Crater Rim Drive, Pāhoa
$54,080 - 65,000
Requirements
Must:
- Proven experience in technical support roles with a solid understanding of computer management and troubleshooting.
- Basic to intermediate proficiency with Windows and macOS operating systems.
- Fundamental knowledge of websites (hosting, domains; familiarity with CMS like WordPress is advantageous).
- Willingness to learn and provide support for AI tools.
- Strong problem-solving abilities.
- Capability to articulate technical issues in easily understandable language.
- Awareness of IT infrastructure components, such as servers, switches, routers, and security devices like firewalls, is beneficial.
- Nice to Have (Not Required): Basic SQL scripting and familiarity with cybersecurity best practices.
- Ability to work in a mix of on-site and remote environments in a small team setting with diverse responsibilities.
- Availability for a work schedule of Friday to Tuesday, with potential for overtime.
Responsibilities
- Provide technical support for Microsoft Windows and Apple (macOS) systems.
- Install, configure, and maintain hardware, software, and peripherals.
- Assist with user accounts, email, Point of Sale systems, and basic cloud services.
- Conduct basic network troubleshooting, including Wi-Fi, printers, and connectivity issues.
- Maintain and perform content updates and basic troubleshooting for our company website.
- Support AI tools and automation, including ChatGPT, Copilot, and basic AI workflows.
- Monitor systems for potential issues and take proactive measures to resolve problems.
- Collaborate with vendors or external IT services when necessary.
Description
We are looking for a dynamic and proactive Technical Support Specialist to join our IT team. In this role, you will be the frontline hero for resolving technical issues, ensuring seamless computer management, and supporting our organizations IT infrastructure. Your problem-solving skills will empower users, optimize systems, and help maintain high levels of customer satisfaction. This position offers an exciting opportunity to work with a diverse range of technologies in a fast-paced environment dedicated to excellence. We offer competitive pay between $26.00 and $31.25 per hour, comprehensive benefits including 401(k) with matching, health and dental insurance, paid time off, and a supportive work schedule.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 939 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Gatekeeper Systems Inc, Journey Freight International inc, Snaplii, Optimum Healthcare IT, Select Blinds, AMERICAN SYSTEMS among others, are currently hiring for Support roles in the United States.
The company with most openings is Robotics technology LLC as they are hiring for 72 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Robotics technology LLC as they are hiring for 72 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.