IT Database Administrator

- Take full ownership of varied problems to achieve resolution across multiple systems and technologies. - Manage internal database systems adhering to the highest standards and industry best practices. - Execute work with significant autonomy and tackle complex issues effectively. - Demonstrate problem management and proactively prevent downtime. - Mentor and provide guidance to junior staff on database design, administration, and modeling tasks. - Advise senior management and clients on critical data and database management considerations that influence strategic direction. - Lead large-scale data/database management initiatives, including designing complex databases and capacity planning efforts. - Contribute actively to refining existing IT processes and developing new procedures to enhance service transitions and operations. - Identify areas for improvement and take initiative to address issues impacting service. - Provide operational support for Epic Cache, Oracle, Windows, and SQL Server databases. - Conduct database backups/restores, routine checks, maintenance tasks, and create new database instances as necessary. - Manage and escalate issues appropriately, collaborating with infrastructure and vendors to resolve problems. - Follow Change Management protocols in managing databases in test and production environments. - Ensure service uptime is prioritized, addressing all faults and incidents without impacting SLAs. - Schedule software upgrades or maintenance to minimize business disruption. - Perform additional duties and projects as assigned and uphold HMHs organizational competencies and standards of conduct.