1494 IT & Software Developer jobs in the US

Grandstream Networks, Inc jobs

Product Support Engineer Intern

$41,000 - 61,000
Grandstream Networks, Inc
Greenbrier Drive, Hacienda Heights
$41,000 - 61,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Internship
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Bachelors degree or currently enrolled in a Bachelors or Masters program in Computer Science, Telecommunications, or a related field. - Basic understanding of TCP/IP networking principles including DHCP, DNS, HTTP, ARP, and routing basics. - Experience or coursework in C/C++, Java, or scripting languages (Perl, PHP, Shell) in Linux/Unix settings. - Familiarity with both Linux/Unix and Windows operating systems. - Knowledge of network troubleshooting tools like Wireshark or tcpdump is an advantage. - Basic understanding of VoIP technologies and protocols (SIP, SDP, RTP/RTCP) is beneficial. - Quick learner with problem-solving skills and capable of working independently. - Preferred familiarity with AI concepts and applications. - Excellent written and verbal communication abilities; experience working with international teams is a plus.

Technologies

AI
Firmware
HTTP
Perl
TCP/IP

Responsibilities

- Support development engineers in reproducing and assessing reported software issues. - Conduct functional testing on provisional bug fixes and firmware releases using provided automation tools or through manual testing. - Collaborate with senior testing and support engineers to develop and implement test plans. - Perform product evaluations in lab or SOHO environments and compile test and bug reports. - Contribute to the creation of product and testing documentation.

Description


We are seeking a dedicated Product Support & Test Engineer Intern to join our engineering and support teams for hands-on experience in product testing, troubleshooting, and technical assistance. This internship offers valuable exposure to networking and VoIP technologies as we validate products in a lab setting. We provide a collaborative environment with opportunities for skill development and teamwork in a dynamic field.
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