AI Chatbot Developer with NLP expertise

- Develop and maintain conversational agents and generative AI solutions leveraging Microsoft and Google AI technologies - Create new M365 solutions to supplant existing On-Prem SharePoint applications - Design and architect AI chatbot solutions, including feature determination, user flow, API development, and system integration - Develop generative AI solutions using AWS Bedrock and additional AWS services as necessary - Enhance chatbot comprehension and response capabilities through NLP techniques - Train and deploy AI models effectively - Build dashboards for monitoring chatbot performance metrics - Customize indexes and manage data sources to improve accuracy within chatbot contexts - Design intuitive conversational flows that enhance user interaction - Analyze interaction data to uncover insights and improve performance, preparing comprehensive reports - Troubleshoot and resolve chatbot performance issues while implementing updates as required - Ensure compliance with data privacy regulations and uphold security standards when handling sensitive data - Collaborate with cross-functional teams, including business analysts, UX designers, and project managers, ensuring clear communication - Work with the AI Center of Excellence to align solutions with established standards and technology roadmaps - Initiate and lead proof-of-concept efforts to assess emerging technologies - Execute technical writing using platforms like Word, PowerPoint, Visio, and SharePoint - Develop effective generative AI prompts to ensure business requirements are met and aligned with standards - Create custom plugins or agents using Copilot Studio - Automate workflows with Power Automate and integrate AI-driven logic - Develop AI applications that interact with SharePoint, Teams, or Outlook data - Collaborate with governance teams for compliance alignment