Senior Data Analyst & Project Lead

- Oversee the seamless execution of various development and support project streams at both onsite and offshore locations - Regularly connect with project team members to discuss updates, risks, and issues on a weekly basis - Conduct ongoing discussions with the customers point-of-contact for feedback, issues, and escalations while nurturing relationships - Attend all weekly project status review meetings with the customer to ensure alignment - Collaborate with the hiring team throughout the recruitment process to facilitate the smooth onboarding of new candidates - Serve as the primary contact for project-related inquiries and follow-ups with the customer - Develop and maintain relationships with new contacts within the customers organization across departments - Collaborate with the delivery team to identify new opportunities within the account and review closure plans - Proactively notify Sales and Delivery Management teams of any changes at the customers end - Initiate, prepare, and actively engage in Monthly and Quarterly Business Review meetings with the customer - Manage the Profit and Loss (P&L) for the account, focusing on Revenue, Gross Margin, and operational excellence - Keep the management team informed about customer escalations, concerns, and issues at both project and account levels - Initiate and monitor hiring requests for all positions related to projects and consulting, ensuring timely closure of open roles - Track ongoing project extensions and ensure the timely creation of Statements of Work (SOWs)