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Support Technician - MIDS
$69,877 - 94,146
Dorsey Run Road 8981, Annapolis Junction
$69,877 - 94,146
Requirements
Must:
I require that you currently possess a Top Secret/SCI clearance level and be capable of obtaining a Top Secret SCI + Polygraph clearance. You need to be a U.S. citizen and have at least 4 years of relevant experience. Additionally, you should hold a Help Desk Technician IV qualification, which involves an Associate's degree or equivalent and five or more years of experience in the field. The necessary certifications include Security+ CE and PWS 9.1 (ITIL, A+, HDI-CSR, MS 365).
Responsibilities
As a Help Desk Technician, I will expect you to provide technical assistance and troubleshooting for network, desktop, and system hardware and software. You will resolve technical issues and answer inquiries via telephone or self-service ticketing to support internal and external customers regarding computer hardware, software, network, system/application access, and telecommunications systems. You will also analyze and isolate problems using historical database records and may need to route calls to product line or system support specialists. Furthermore, you will be responsible for maintaining and updating records and tracking databases, alerting management to recurring issues and patterns.
Description
At GDIT, we transform technology into opportunities. As part of our enterprise IT team, you will play a critical role in connecting and enhancing systems that matter the most. We pride ourselves on being a company where our people differentiate us. In this role, you will help ensure that today is secure and tomorrow is innovative. You will be working 40 hours a week on-site in Annapolis Junction, MD, with no travel required. Our total rewards package includes competitive health and wellness options, a 401(k) plan with company matching, paid time off, and numerous opportunities for professional growth. While the hourly rate for this position ranges from $33.52 to $45.34, actual compensation will consider your experience, geographic location, and any contractual requirements. At GDIT, we are committed to creating a safer, smarter world with the power of technology and deep expertise. Join our Talent Community to stay informed about career opportunities and events. We are proud to be an Equal Opportunity Employer, welcoming individuals of all abilities and backgrounds.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 935 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
DHL Group, Accenture, NiSource, TherapyNotes.com, Comrise, Inc., DataBank, Astrion among others, are currently hiring for Support roles in the United States.
The company with most openings is General Dynamics Information Technology as they are hiring for 199 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is General Dynamics Information Technology as they are hiring for 199 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.