Network Infrastructure Specialist

As a Network Infrastructure Specialist (Network Administrator) at our Aviano site, I will be responsible for: - Deploying, configuring, maintaining, and monitoring active data network or converged infrastructure environments and related network equipment. - Managing and maintaining the Wide Area Network/Local Area Network (WAN/LAN) infrastructure. - Providing support in the deployment and configuration of comprehensive routing and switching network designs. - Monitoring network issues and outages according to directives and guidelines, escalating them based on severity levels. - Supporting Network Infrastructure, Cyber Transport, and Network Core Services, including maintaining Network Encryption devices (e.g., TACLANEs). - Diagnosing and troubleshooting Wi-Fi networks and connected devices. - Supporting information assurance by updating and maintaining organizational websites and access management. - Diagnosing, troubleshooting, and restoring technical service and end-user software and hardware issues, including user desktops, laptops, printers, and network access issues. - Managing network user accounts on relevant systems and platforms. - Providing End User Device Support for Voice, Data, and Video Devices. - Maintaining servers, software systems, and networks. - Configuring, maintaining, and upgrading network connection devices and network hardware/software equipment. - Administering user accounts, file permissions, and print queues. - Providing technical support, including troubleshooting user operating problems and network issues. - Supporting Information Technology Services Management (ITSM) functions. - Managing systems notifications, authorized service interruptions, and outages.