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Help Desk Technician- SWINGS
53,088 - 71,784 USD
General Dynamics Information Technology
Inverness Drive, Colorado Springs
53,088 - 71,784 USD
Requirements
Must:
- Clearance Level Must Currently Possess: Top Secret/SCI
- Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
- Job Family: Help Desk
- Skills: Customer Service, Help Desk Support, Troubleshooting
- Certifications: None
- Experience: 3+ years of related experience
- US Citizenship Required: Yes
Responsibilities
As a Help Desk Technician, I will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. Additionally, I am expected to ensure the highest level of customer service and resolve issues efficiently to maintain our operational excellence.
Description
I am excited to transform technology into opportunity by joining GDIT as a Help Desk Technician for the SWINGS project, with a work schedule from 1400 to 2200 hours. At GDIT, I’ll be part of a team that values individuals, ensuring our work has a significant impact on today’s safety and tomorrow’s innovations.
To thrive in this role, I will need an Associate's degree (AA/AS) and the required experience mentioned above. The position offers competitive compensation ranging from $25.50 to $34.50 per hour, which will be determined based on my experience and geographic location.
I will have access to an excellent benefits package, including a 401K with company match, comprehensive health and wellness plans, and numerous opportunities for professional growth, including paid education and certifications. The position is onsite in Colorado Springs, Colorado, and there is no travel required.
At GDIT, I will be part of a global technology and professional services company that empowers its employees to contribute to critical missions across various sectors, creating a safer and smarter world through advanced technology. I truly appreciate the culture of equity and opportunity that GDIT stands for, as it mirrors my own commitment to inclusion and excellence in the workplace.
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