1261 IT & Software Developer jobs in the US
Lead Product Manager, Norton Growth
$218,000 - 249,000
Gen
East Middlefield Road, Mountain View
$218,000 - 249,000
Requirements
Must:
- Over 10 years of experience in product management, preferably with consumer SaaS or subscription products focused on growth and monetization.
- Demonstrated success in driving business expansion through product initiatives, such as enhancing conversion rates, ARPU, or reducing churn.
- Strong customer-centric approach, viewing growth as a result of effectively addressing customer needs rather than merely pushing products.
- Solid background in pricing, packaging, and lifecycle optimization, with experience collaborating with Marketing, Finance, and Commercial teams.
- Proficiency in data analysis, including funnel analysis, cohort analysis, experiment design, and financial impact modeling.
- Ability to navigate complex global environments, aligning various stakeholders on clear objectives, priorities, and metrics.
- Outstanding verbal and written communication abilities, with a knack for conveying complex concepts to both technical and non-technical audiences.
- Preferred experience in cybersecurity or other sectors where trust and transparency are vital to long-term customer relationships.
Responsibilities
- Drive the growth strategy for the Norton Suite, enhancing product experiences to boost brand awareness and demand.
- Develop seamless upgrade paths that provide additional value and elevate customer satisfaction with the Norton brand.
- Manage the entire growth journey, including trials, upgrades, cross-selling, upselling, and retention strategies.
- Continuously refine lifecycle stages to ensure compliance with customer expectations and regulations.
- Collaborate with Commercial teams to synchronize messaging and promotions across various channels.
- Establish and monitor key performance indicators (KPIs) and formulate plans to enhance them, focusing on conversion and customer lifetime value.
- Conduct structured experiments on pricing, packaging, and lifecycle strategies, scaling successful initiatives.
- Utilize both qualitative and quantitative insights to inform product improvements based on customer behavior.
- Create and uphold an outcome-driven roadmap that aligns with the overall Norton strategy.
- Clearly define requirements and work alongside Engineering, Design, and Data teams for quick and effective results.
- Collaborate with the Norton Discovery & Engagement Product Manager to foster a seamless transition from initial engagement to sustained customer retention.
- Liaise closely with Commercial, Sales, Finance, and regional teams to pinpoint market needs and growth avenues.
- Present findings, plans, and outcomes to senior management and engage in broader growth strategy discussions.
Description
At Gen, we are driven by our mission to develop user-friendly technology solutions that empower individuals in managing their digital and financial lives. With our dual headquarters in Tempe, Arizona and Prague, Czech Republic, we cater to nearly 500 million users across more than 150 countries through renowned brands like Norton and Avast. As a leader in consumer cyber safety, we prioritize innovation, accountability, and meaningful impact for our customers and communities. We offer a hybrid work model that allows for flexibility while providing opportunities for creative collaboration in our Mountain View office. Our competitive compensation includes a comprehensive benefits package, fostering a healthy work-life balance and encouraging professional development.
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The company with most openings is Jobs via Dice as they are hiring for 26 different Business Specialist jobs in the United States. They are probably quite committed to find good Business Specialists.