910 IT & Software Developer jobs in the US
IT support specialist - helpdesk and troubleshooting
$49,920 - 56,160
Gazelle Intense Solutions
Bamford Avenue, Hawthorne
$49,920 - 56,160
Requirements
Must:
- Proven experience in IT support or desktop support roles with a strong foundation in computer hardware and operating systems.
- Proficiency in diagnosing software issues across Windows, macOS, and Linux environments.
- Comprehensive knowledge of networking concepts including LAN setup, VPN configuration, firewalls, and security protocols.
- Familiarity with help desk tools such as Connectwise Manage or Jira for managing issues and tickets.
- Ability to efficiently manage computer systems through software troubleshooting and hardware maintenance.
- Strong communication skills to convey technical solutions clearly to non-technical users.
- Understanding of IT support best practices in a fast-paced setting focused on customer satisfaction.
Responsibilities
- Provide outstanding technical support to end-users by diagnosing and promptly resolving hardware, software, and network issues.
- Manage computer systems across various operating systems such as Windows, macOS, and Linux to ensure peak performance.
- Assist with software installations, updates, and hardware upgrades as part of computer management tasks.
- Support network infrastructure including LAN, VPN, firewalls, and other security measures to ensure secure connectivity.
- Troubleshoot software issues related to Microsoft Office applications and help desk tickets using Connectwise or Jira.
- Maintain and support essential IT infrastructure components like servers, switches, and routers.
- Deliver excellent customer service by clearly communicating with users at all levels and accurately documenting issues for future reference.
Description
We are excited to invite a motivated IT Support Specialist to our technology team! In this full-time role, you will play a crucial part in resolving technical issues, managing our IT infrastructure, and enhancing our daily operations. This position comes with an attractive pay range of $24.00 - $27.00 per hour, and the opportunity to work 40 hours per week. Our benefits include dental, health, and vision insurance, paid time off, and a retirement plan. By joining us, your technical skills will significantly impact our organizations productivity while you advance your career in a dynamic tech-driven environment.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 910 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
D3 Security Management Systems, Nurse Next Door, Snaplii, LYNKED Inc., Clarence Farm Services Ltd., DataAnnotation, InfoMarines Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 151 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 151 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.