4675 IT & Software Developer jobs in the US

Galaxy i Technologies, Inc. jobs

Salesforce Agentforce Developer

$84,000 - 124,000
Galaxy i Technologies, Inc.
North Corcoran Street 201, Durham
$84,000 - 124,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 6–8 years of Salesforce development and AI/automation expertise - Strong familiarity with the Salesforce Platform, particularly Sales and Service Cloud - Proficiency in Apex, Lightning Web Components (LWC), Flows, and SOQL - Experience integrating Salesforce systems and APIs - Hands-on knowledge of Salesforce Agentforce or Einstein AI - Understanding of autonomous agents, conversational AI, and decision-based automation - Skilled in prompt design, intent handling, and contextual grounding - Strong problem-solving and system design capabilities - Familiar with AI ethics, data safety, and responsible AI practices - Experience with performance monitoring and tuning - Excellent communication skills and stakeholder engagement - Ability to convert business requirements into AI-centered solutions - Agile/Scrum experience is a plus

Technologies

AI
Apex
Lightning Web Components
LWC
REST
SOAP

Responsibilities

- Design, configure, and deploy Agentforce agents based on business cases - Develop independent workflows using Agent Builder, Flows, and Einstein AI - Define goals, topics, decision pathways, guardrails, and escalation scenarios for agents - Apply best practices in prompt engineering to ensure accurate and contextual outputs - Develop and customize solutions using Apex, LWC, SOQL, and Flows - Integrate Agentforce with various Clouds and bespoke applications - Create APIs and integrations with external systems using REST/SOAP - Ensure compliance of AI agents with Salesforce security and governance standards - Implement role-based access, permission sets, and trusted action protocols - Monitor the performance and accuracy of agents utilizing Salesforce analytics - Test agent reasoning paths, responses, and automation workflows - Continuously enhance agent prompts and logic based on user interactions and feedback - Resolve issues related to AI hallucinations, delays, or erroneous actions - Work collaboratively with stakeholders, architects, and admins to define use cases - Document configurations, decision-making processes, and operational guidelines - Assist in deployment, training, and post-launch monitoring

Description


We are a dynamic team based in Durham, NC, dedicated to leading innovation in Salesforce AI and automation. We are on the lookout for a talented Agentforce Developer who will employ their expertise to design and implement intelligent AI agents. We value collaboration and encourage growth by providing opportunities for ongoing professional development. Join us and be a part of our mission to revolutionize customer interactions and workflows using cutting-edge technology.
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