602 IT & Software Developer jobs in the US

Fortis jobs

Field IT Support Technician

$50,000 - 50,000
Fortis
Windplay Drive, El Dorado Hills
$50,000 - 50,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proficient in troubleshooting hardware and software issues, configuring network devices, and implementing VoIP solutions. - Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are advantageous. - Strong verbal and written communication abilities, with a knack for conveying technical information to non-technical individuals. - Customer-oriented mindset dedicated to providing exceptional service. - Excellent problem-solving skills and adaptability to new challenges in a fast-paced environment. - Collaborative spirit with the capability to work effectively in a team. - Bachelors degree in a related field or equivalent work experience. - Proven experience as a Field Technician or in a similar role within a Managed Service Provider (MSP) setting.

Responsibilities

- Provide on-site technical support to clients for IT and VoIP services, addressing hardware, software, and network issues. - Install and configure IT systems, servers, networking equipment, and VoIP solutions based on client requirements. - Diagnose and promptly resolve technical issues to minimize downtime for clients. - Perform routine maintenance tasks, updates, and patches to maintain system reliability and security. - Effectively communicate with clients to comprehend their needs, clarify technical solutions, and offer training when necessary. - Keep accurate and updated records of client systems, configurations, and issue resolutions. - Collaborate closely with team members, including remote support and engineering teams, to tackle intricate technical challenges. - Utilize technical expertise to assist the sales team by demonstrating solutions, addressing client inquiries, and contributing to proposal development.

Description


We are looking for local applicants only for this full-time position, offering a starting salary of $50,000 per year. Our benefits package includes a 401(k) plan with matching contributions, dental and health insurance, a flexible spending account, health savings account, paid time off, and vision insurance. As part of the application process, we have a few questions to get to know you better: - Are you open to traveling for extended periods (several weeks)? - How would your coworkers characterize your work style? - Why should we choose you over another candidate? - Would you prefer communicating via phone or email? - Whats the most challenging experience youve faced in your life? - What do you consider to be your strongest skill? - Conversely, what is a skill you recognize as a weakness? - How do you handle an upset customer? - Share the best advice youve ever received. - Are you more introverted or extroverted? - Are you willing to work more than 40 hours a week, including some weekends? - Can you describe a time when you faced failure? - Are you capable of regularly lifting heavy objects? - Discuss your experience with data wiring. - How many desks have you crawled under in your career? This position requires in-person work.
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You can find IT Support Engineer salaries in the United States here.

How many IT Support Engineer jobs are in the United States?

Currently, there are 602 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the US a good place for IT Support Engineers?

The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the United States?

Murmuration, Dyrand, Giesecke+Devrient, Astrion, SciTec, ViaLase, Inc., Morgan Lewis among others, are currently hiring for Support roles in the United States.

The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.