Technical Support Engineer II

We are Expert Computer Solutions (ECS), a privately-held, rapidly expanding IT Managed Service Provider based in West Houston. We emphasize building long-term relationships with our clients through exceptional service, technical excellence, and results-oriented solutions. This role involves working onsite in West Houston (Energy Corridor), with potential travel to client sites within the area. Participation in an after-hours on-call rotation is expected, and the majority of work will occur during standard business hours, with flexibility as required to meet client needs. This position demands frequent standing, bending, and working in server/network areas during equipment installations. Compliance with client safety protocols, dress codes, and facility access policies is essential. The ideal candidate will possess strong ownership over technical issues, have a keen attention to detail, and be an effective communicator capable of explaining technical concepts to non-technical users. A mindset of teamwork, a desire for professional growth, and a commitment to client support are crucial traits for this role. Join our dedicated team and gain exposure to a diverse range of technologies and clients across various industries. Here, we value integrity, professionalism, and service. We offer opportunities for career advancement within our growing MSP. This is a full-time position, and applicants must be authorized to work in the U.S.; unfortunately, we are unable to sponsor at this time. Pay starts at $33.00 per hour, with expected hours of no less than 40 per week. In addition to competitive pay, we provide a range of benefits including 401(k) with matching, dental and health insurance, paid time off, and more.