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Technical Engineer - Dynatrace
60,000 - 90,000 USD
Experis
Hancock Street, Quincy
60,000 - 90,000 USD
Requirements
Must:
- Bachelor’s degree in Information Systems, Computer Science, or a closely related field.
- A minimum of 5-8 years of analytical experience, preferably within operations and system engineering roles focused on performance monitoring and troubleshooting.
- Experience working in a production environment with mission-critical systems, ideally in a regulated or government setting.
- Proficiency with MS Office applications, including Outlook, Word, Excel, PowerPoint, MS Project, and Visio is a plus.
- Deep knowledge and hands-on experience with Dynatrace.
- Familiarity with synthetic monitoring, log analytics, and APM (Application Performance Monitoring) best practices.
- Basic scripting skills (e.g., Linux shell, Python) for task automation related to monitoring and reporting.
Responsibilities
- Proactively monitor systems for availability, capacity, and performance; investigate and analyze problems as necessary.
- Ensure issues are identified, documented, communicated, and escalated to ensure timely resolution.
- Maintain acceptable levels of service performance in resolving issues, data collection, reporting, and maintaining controls over IT processes.
- Set up and configure Dynatrace dashboards to track system performance, application behavior, and user experience metrics.
- Create custom alerts in Dynatrace for early detection of performance degradation.
- Collaborate with technical and non-technical personnel to resolve open issues promptly and manage updates in the ticketing system.
- Provide technical support for daily operations and oversee production system maintenance activities.
- Participate in patch management processes for servers, systems, and software.
- Support data updates and create reports using SQL and other database tools.
- Develop project plans and timelines, monitoring project tasks to ensure timely, high-quality outputs.
- Implement best practice methodologies to enhance operational efficiency.
- Manage the User Access Request process for database, monitoring tools, and other HIX system access.
Description
I am Experis, an industry-leading technology recruitment and project services firm driven by data and fueled by our global reach. Currently, I have an immediate need for a Technical Engineer specializing in Dynatrace to support my state government client. This role involves onsite work in Quincy, MA, and I am seeking an exceptional individual to join the Health Insurance Exchange team as an Operations & Systems Engineer. As a key member of this operations team, you will provide analytical solutions and present recommendations to enhance operational processes and meet strategic objectives. My commitment is to ensure an equal employment opportunity for all qualified applicants, and I will accommodate applicants with disabilities whenever possible.
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The company with most openings is Leidos as they are hiring for 420 different Python Developer jobs in the United States. They are probably quite committed to find good Python Developers.