4536 IT & Software Developer jobs in the US

Eliassen Group jobs

Vice President, App Support Engineer

$156,000 - 176,000
Eliassen Group
Walkers Brook Drive 55, Pittsburgh
$156,000 - 176,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 8 to 10 years of relevant experience; background in financial services or securities industry is advantageous. - Technical engineering background with extensive coding experience beyond basic scripts. - Proficient in Java, Angular, Kafka, and SQL. - Strong understanding of Agile methodologies, DevOps, Site Reliability Engineering, and software development practices. - Familiarity with technologies such as Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI. - In-depth experience with SQL Server analysis, including query tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions. - Ability to read and interpret Java code, including Object-Oriented Programming concepts, exception handling, and basic debugging techniques. - Understanding of job scheduling and configuration. - Knowledge of Unix/Linux systems, shell scripting, and application servers like Tomcat. - Experience with monitoring tools to identify, track errors, and engage with engineering for resolution. - Experience with AI technologies and a self-starter mentality in configuring AI agents, including familiarity with advanced prompts in Co-Pilot.

Responsibilities

- Diagnose and resolve technical issues within a production environment using strong analytical and problem-solving abilities. - Conduct root cause analysis for recurring problems and implement long-term solutions. - Collaborate with development, infrastructure, and stakeholder teams to address complex challenges and execute changes. - Monitor application and database performance, identifying bottlenecks and performing routine maintenance to ensure stability. - Create and maintain troubleshooting documentation, knowledge articles, and incident reports. - Effectively communicate with teams and stakeholders utilizing strong written and verbal skills. - Analyze logs, code, and database performance metrics with meticulous attention to detail. - Adapt to evolving priorities and technologies in a dynamic environment. - Utilize previous production support experience with Java-based applications and SQL Server databases. - Recognize opportunities for automation and develop scripts or tools to enhance efficiency. - Enhance and secure software and systems for factors including scalability, availability, latency, performance, security, and capacity. - Continuously refine operational support to improve customer experience and drive product innovation by addressing end-to-end friction points. - Understand the technical ecosystem, discern systemic interrelationships, and pinpoint gaps. - Employ DevOps-centric automation tools and technologies for CI/CD and scale systems through automation and advancement.

Description


We are seeking a Vice President, Application Support Engineer to enhance production support for our Depositary Receipts platform, working in a hybrid capacity from either Pittsburgh, PA or Lake Mary, FL. Our focus is on diagnosing and resolving complex incidents, performing root cause analyses, and improving reliability through automation and performance optimization. We offer a comprehensive benefits package, including medical, dental, and vision coverage, a 401k with company matching, and life insurance, reinforcing our commitment to supporting our dedicated team members.
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