1302 IT & Software Developer jobs in the US

DependableIT Group INC jobs

AWS solution architect

$65,000 - 85,000
DependableIT Group INC
King Street West 698, Hamilton
$65,000 - 85,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Hands-on experience with Amazon Connect or other CCaaS platforms in a production or enterprise setting - Proficient understanding of AWS services, especially Lambda - Knowledge of APIs, JSON, and event-driven architectures - Excellent troubleshooting skills and a keen eye for detail - Ability to work in live production settings - Experience designing and managing Amazon Connect environments from end to end (preferred) - Familiarity with AWS services like DynamoDB, API Gateway, S3, Lex, IAM, or Glue (preferred) - Understanding of contact centre concepts such as ACD, IVR, routing, and KPIs (preferred) - Client-facing experience with strong communication skills in explaining technical matters clearly (preferred) - AWS Certified Cloud Practitioner, Developer Associate, or Solutions Architect Associate (preferred) - Amazon Connect CCP or Partner Accreditation (preferred)

Technologies

AI
Lambda
CloudWatch

Responsibilities

- Configure and manage Amazon Connect environments, including contact flows, queues, routing profiles, prompts, and user accounts - Design, maintain, or assist with omni-channel contact flows (voice and chat) - Facilitate AWS integrations utilizing Lambda and associated serverless services - Monitor, diagnose, and resolve Amazon Connect and integration challenges using tools like CloudWatch - Conduct testing and validation of modifications before production rollout - Address production incidents and implement operational adjustments, escalating when necessary - Document configurations, adjustments, and operational procedures - Collaborate with internal teams and clients to convert business needs into technical solutions - For senior-level engineers: serve as a point of escalation, guide junior team members, and contribute to the development of internal best practices

Description


DependableIT is a leading Canadian provider of customer experience, managed IT, and advanced technical support services with over 20 years of experience supporting enterprise clients across North America. Our focus is increasingly on Amazon Connect and AWS-based contact centre solutions. We are currently expanding our Amazon Connect practice and are looking for engineers of varying experience levels who seek hands-on involvement in real production environments and clear pathways for career advancement. Our office is hybrid remote, based in Hamilton, ON. We offer comprehensive health and dental benefits, paid training, structured mentorship, and opportunities for growth into intermediate and senior technical positions.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find Software Architect salaries in the United States here.

How many Software Architect jobs are in the United States?

Currently, there are 1302 Architect openings. Check also: Cloud jobs, Security jobs, ElasticSearch jobs - all with salary brackets.

Is the US a good place for Software Architects?

The US is one of the best countries to work as a Software Architect. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Software Architect jobs in the United States?

Nurse Next Door, Snaplii, LYNKED Inc., Frontier Dental Supply, Asset Inventories Inc., D3 Security Management Systems, DataAnnotation among others, are currently hiring for Architect roles in the United States.

The company with most openings is Jobot as they are hiring for 235 different Software Architect jobs in the United States. They are probably quite committed to find good Software Architects.