2170 IT & Software Developer jobs in the US
Requirements
Must:
- At least 1 year of hands-on experience in IT support
- Previous roles in Helpdesk or Managed Service Provider (MSP) settings is preferred
- Proficient in independently managing Tier 1 support tasks
- Strong working knowledge of Microsoft 365 is essential
- Experienced in user account management, device enrollment, and group modifications
- Ability to troubleshoot Exchange, Teams, and OneDrive
- Confident in supporting Windows OS, with macOS experience considered a plus
- Demonstrated ability to resolve common end-user issues independently
- Knowledge of hardware, printer support, and software installations
- Basic understanding of networking concepts, including DNS, DHCP, and IP addressing
- Capable of diagnosing common networking issues
- Excellent communication skills for effective user interactions
- Strong organizational skills to manage multiple support tickets
- Comfort in a fast-paced work setting
- Willingness to engage in ongoing learning and professional growth
Responsibilities
- Provide daily helpdesk support to users across various platforms including Windows, macOS, and mobile
- Efficiently manage and prioritize your ticket queue
- Perform Tier 1 functions in Microsoft 365, such as user management and device enrollment
- Troubleshoot desktop, hardware, and basic networking issues
- Keep accurate and updated ticket documentation
- Assist with user onboarding, device setup, and minor projects
- Communicate effectively and professionally with clients
- Participate in on-call support or after-hours assistance as needed
- Proactively identify and mitigate potential issues before they escalate
Description
At CubX, we are a growing Managed Service Provider committed to delivering exceptional IT solutions to a diverse range of businesses. Our focus on technical expertise and nurturing client relationships distinguishes us in the industry. We offer competitive compensation, comprehensive benefits including health, dental, and vision insurance, as well as a 401(k) plan with company matching. Our culture fosters creativity and personal touches in service, with opportunities for professional development and teamwork initiatives. Our modern office encourages collaboration and wellness, supported by an on-site gym, team activities, and a strong commitment to innovation.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 2170 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Annexus Group, Vuteq USA, Inc., SPR, Gray & Osborne, Inc., North Easton Savings Bank, Los Angeles Network for Enhanced Services, Confidential among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 126 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 126 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.