552 IT & Software Developer jobs in the US
IT Help Desk Analyst - Support & Troubleshooting
$50,000 - 65,000
Corrigan Company
Sublette Avenue 1535, St. Louis
$50,000 - 65,000
Requirements
Must:
- Associates Degree or equivalent in Information Technology or a related field is necessary.
- 3 to 5 years of relevant experience is preferred.
- Experience in computer and phone hardware repair is advantageous.
- Knowledge of a diverse range of technology concepts, practices, and procedures.
- Strong customer service skills and ability to ensure a positive support experience.
- Proficiency in using logic and reasoning to analyze different solutions and approaches.
- Demonstrated proactive problem-solving skills and a strong approach to resolution.
- Ability to collaborate effectively with team members in a fast-paced setting to meet project deadlines.
- Capability to lift up to 50 lbs when required.
- Willingness to support system upgrades 2 to 3 times each year.
Responsibilities
- Serve as the primary contact for technical queries and issues, managing access setups and modifications.
- Accurately identify technical problems, gather relevant information, and conduct thorough research using all available resources.
- Evaluate and test new technologies and software while consulting leadership to meet security needs and improve functionality.
- Develop procedures for monitoring and analyzing technical and financial data related to company software, hardware, and equipment in both office and field settings.
- Oversee the inventory of computers and mobile devices.
- Use Mobile Device Management (MDM) software for mobile devices.
- Provide assistance and support for various internal systems, including Alarm Systems, Access Control, and Tool Management.
- Document support requests properly and track incidents to resolution or escalation.
- Travel to external locations as necessary for troubleshooting and equipment gathering.
- Elevate unresolved issues to a third-party IT service provider.
- Work on-site; remote work options are not available.
- Collaborate with third-party IT vendors on a variety of support tasks.
- Perform other duties as assigned.
Description
We are seeking an IT/Technology Manager to be the go-to person for technical challenges within our administration department. This is a full-time position based on-site. Our ideal candidate will display exceptional analytical skills and a strong grasp of industry best practices. We offer a competitive salary ranging from $50,000 to $65,000, along with benefits including a 401(k) with matching, dental, health, life, and vision insurance, and paid time off. Join our team and contribute to innovative technological solutions!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 552 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Murmuration, BALANCED+ INC., Hard Rock Digital, Thales, Giesecke+Devrient, Journey Freight International among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.