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Controls Inc jobs

Technical Support Specialist - Diesel Controls

$50,960 - 65,000
Controls Inc
Shorewood Drive, Medina
$50,960 - 65,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Associate degree or equivalent experience in Diesel Technology, Electrical/Controls Technology, Engineering Technology, or a related field - 2+ years of experience working with diesel engine controls, generator sets, or power systems - Comprehensive knowledge of diesel engine operation and electronic control systems - Familiarity with electronic control modules (ECMs), sensors, wiring harnesses, and engine diagnostics - Understanding of CAN communications (preferably J1939) - Capability to interpret electrical schematics and wiring diagrams - Strong analytical and problem-solving abilities - Effective verbal and written communication skills - Proficient in using PCs and Microsoft Office applications - Preferred qualifications include: - Experience with engines from manufacturers such as Cummins, CAT, John Deere, MTU, and Volvo - Familiarity with generator controls, load sharing, and paralleling techniques - Knowledge of PLC or HMI systems - Understanding of engine protection logic and emissions standards - Background in OEM or field support roles

Technologies

PLC

Responsibilities

- Furnish technical support for diesel engine and generator control systems through phone, email, and remote assistance - Diagnose engine control problems, including alarms, shutdowns, fault codes, starting issues, and performance challenges - Provide support for electronic control modules (ECMs), sensors, actuators, wiring, and control panels - Evaluate engine data, fault histories, and live metrics to identify root causes - Assist in system setup, configuration, commissioning, and calibration - Read and analyze electrical schematics, wiring diagrams, and control documentation - Facilitate integration between engine controls, PLCs, HMIs, and switchgear - Record troubleshooting cases, steps taken, and resolutions in the support database - Collaborate closely with engineering, manufacturing, and field service teams on complex issues - Aid in recognizing recurring problems and contribute to product or process enhancements

Description


At Controls Inc, we are looking for a Technical Support Specialist with expertise in Diesel Engine Controls to assist our valued customers, field technicians, and internal teams. This position, located in Medina, Ohio, is primarily office-based, with occasional on-site interactions in shop or field environments. We offer competitive compensation that is commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, paid time off, and opportunities for professional development. Our growing and stable company values advancement opportunities and fosters a collaborative teamwork atmosphere.
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