1820 IT & Software Developer jobs in the US
Senior Helpdesk Specialist - IT Support
$51,000 - 64,000
Confidential
Paxton Street 5153, Harrisburg
$51,000 - 64,000
Requirements
Must:
- Minimum of 2 years of experience in professional IT support
- Proficient in Active Directory, Windows 11, and basic Windows Server administration
- Capability to physically handle IT equipment and maintain lab organization
- Desirable skills include PowerShell scripting, SSL/Web security, virtualization (VMware/Hyper-V), or relevant CompTIA/Microsoft certifications
Responsibilities
- Act as the primary point of contact for Tier 1/2 support within Windows Server environments
- Manage and resolve incidents using a ticketing system such as Service Desk or FreshService
- Provide troubleshooting assistance for Windows 11, hardware, and enterprise software issues
- Oversee deployments using MDT, track assets with Pulseway RMM, and perform OS troubleshooting
- Administer infrastructure components including Active Directory, RSA MFA, and Exchange Online security measures
- Conduct basic administration of Windows Servers and monitor system logs
- Lead the testing, sorting, and cataloging of IT hardware during the initial project phase
- Handle complete onboarding/offboarding processes, ensuring timely access revocation
- Escalate technical issues to third-party vendors/MSP when necessary
Description
We are a dedicated IT support team located in Harrisburg, PA, with occasional travel to Laurel, NJ. Our organization values proactive and efficient service, offering a full-time position with a competitive starting salary of $51,000 with the potential to reach up to $64,000 based on your experience. We provide a range of benefits including health, dental, and vision insurance, along with paid time off. Join us as we enhance our IT operations and support our users effectively.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1820 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Turing, micro1, Consultation Devpresso Inc, iCarCover, Inc., Diamond Wipes International, Elite Insurance Partners, America's Thrift Stores among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.