1218 IT & Software Developer jobs in the US
IT Support Specialist (MSP Experience Preferred)
$55,000 - 55,000
Confidential
West Church Street 400, Orlando
$55,000 - 55,000
Requirements
Must:
- Experience with Microsoft 365 and Microsoft Azure
- Ability to quickly learn and retain new technology skills and troubleshooting methods
- Must be a collaborative team member who thrives in a fast-paced setting
- Strong multitasking skills and effective prioritization of client issues
- Hands-on experience diagnosing Windows products, VPNs, performance problems, peripherals, and M365
- Successful completion of relevant Microsoft Certifications
- A minimum of 3 years of solid experience with Microsoft Windows
- Outstanding problem-solving abilities and customer service skills
- Excellent written and verbal communication skills
- Experience in a Managed Service Provider (MSP) environment is essential
Responsibilities
- Troubleshoot and resolve end-user, network, and software issues
- Document and address issues effectively
- Escalate complex problems to senior engineers when necessary
- Assist clients with the installation, configuration, and sustained usability of workstations, peripheral devices, and software
- Conduct regular preventative maintenance checks
- Diagnose and manage system emergencies until they are resolved
- Set up new user profiles and install necessary software
- Collaborate with vendor representatives to solve software and hardware issues
- Install or upgrade Microsoft Operating Systems
- Adhere to defined processes and standards
- Review security settings with clients and provide recommendations based on our guidelines
- Engage in various projects, including system migrations and configurations related to high availability, server and firewall installations, and VPN tunnel setups
- Participate actively in project planning and solution execution
Description
We are seeking an L2 Support Engineer to become part of our team. As a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP), we assist our clients in enhancing technology within their organizations, providing regular maintenance and troubleshooting support, as well as leading projects encompassing all facets of IT systems for small to medium-sized businesses. Our mission is to deliver a comprehensive customer service-oriented approach to managing IT for small businesses and providing day-to-day help desk support. This position will require you to be on-site at the client's location in Downtown Orlando, FL, with daily travel to the client site. A typical day will involve addressing support tickets that require troubleshooting expertise, as we do not have Level 1 engineers on staff. We offer a collaborative environment where you can influence our growth and direction while enjoying a friendly and dynamic workplace. This is a great opportunity to work closely with seasoned IT consultants and gain exposure to a diverse range of cutting-edge technologies. Compensation starts at $55,000+, depending on experience, and includes full-time W2 employment with benefits such as vacation and health coverage.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1218 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, Snaplii, Parc Safari, HireRight, GTBM, Inc., Pacific Computer Consultants among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 61 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 61 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.