1513 IT & Software Developer jobs in the US
IT Support Specialist / Service Coordinator
$50,000 - 60,000
Confidential
Riverchase Galleria 2000, Birmingham
$50,000 - 60,000
Requirements
Must:
- Hands-on experience with Windows updates, including running, managing, and troubleshooting
- Familiarity with antivirus or malware removal tools
- Basic Windows troubleshooting skills
- Experience with backup software or cloud backup systems
- Strong ability to explain personal execution of technical tasks
- No expert level needed, but familiarity with concepts is essential
- Background in Help Desk or IT Support Technician roles is a plus
- Exposure to technical support in a business setting is beneficial
- Completion of Computer Science or IT coursework is advantageous
- Possession of CompTIA A+ or similar certifications is preferred
- Experience in building or upgrading personal computers is a plus
- Prior technical support for friends, family, or small businesses is helpful
- Prior work in a service desk or Managed Service Provider environment is a plus
Responsibilities
- Monitor the service queue for overnight alerts and urgent tickets
- Execute and manage Windows updates on various client machines
- Diagnose and rectify basic malware or antivirus alerts
- Conduct virus scans and provide necessary remediation
- Set up and oversee cloud backup configurations
- Handle password resets and manage user access in Active Directory / Microsoft 365 environments
- Assist with issues related to printers, networks, and connectivity
- Troubleshoot performance issues with slow or unstable Windows systems
- Appropriately escalate issues that exceed the roles scope
- Coordinate with technicians and clients on open service requests
- Respond to customer inquiries via calls and emails
- Assign tickets and ensure progression of service requests
- Validate that backup reports are successful
- Process client deposits and maintain organized documentation
- Support internal operational workflows and systems
Description
We are a Managed Service Provider (MSP) dedicated to supporting small and mid-sized businesses by providing dependable IT systems, cybersecurity measures, and technical assistance. Our structured, ticket-driven approach emphasizes methodical problem-solving, clear communication, and accountability. We foster an environment where process adherence is crucial and reliability matches technical expertise. Located on-site, we seek individuals who enjoy tackling technical challenges, assisting clients, and expanding their knowledge of IT systems. This full-time role offers a salary range of $50,000–$60,000, along with health benefits, PTO, and professional growth opportunities.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1513 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
AMZ Prep, Canadian Appliance Source, Catapult Solutions Group Inc., Confidential, Povi, Dataworks Consulting Group, Vestmark, Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 201 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 201 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.