2749 IT & Software Developer jobs in the US
Principal Voice Network Engineer
$145,600 - 166,400
Computer Merchant, Ltd., The
Longwater Circle, Waltham
$145,600 - 166,400
Requirements
Must:
- Experience with enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity)
- Proficiency in VoIP protocols and troubleshooting skills (SIP, RTP, SRTP, H.323, packet analysis)
- Knowledge in network engineering for voice (QoS, VLANs, WAN, latency/jitter management)
- Experience with Microsoft Teams Phone and cloud voice integration (Direct Routing, Operator Connect)
- Familiarity with Session Border Controllers (Ribbon, AudioCodes, SIP normalization)
- Background in telephony migrations and modernization (PBX to IP/cloud transitions)
- Understanding of voice security and compliance standards (E911, call recording, TLS/SRTP, fraud prevention)
- Skilled in performance monitoring and capacity planning (CDRs, MOS, RTMT)
- Experience with infrastructure integration (AD, DNS/DHCP, virtualization, client/carrier connectivity)
- Knowledge of architecture governance and lifecycle management (standards, HA/DR, vendor oversight)
Responsibilities
- Direct the architectural design and long-term evolution of enterprise voice systems, merging legacy PBX platforms with IP and cloud telephony solutions.
- Establish scalable, resilient, highly available, and secure telephony architectures in line with the companys infrastructure and cloud strategies.
- Define technology standards, reference architectures, and design patterns for voice systems.
- Contribute to governance of enterprise architecture and multi-year modernization roadmaps for voice.
- Assess emerging voice technologies and provide recommendations for strategic adoption.
- Oversee the deployment, upgrades, migrations, and decommissioning of telephony platforms across the organization.
- Lead organized migration initiatives from legacy PBX to IP and cloud solutions, minimizing disruption to business operations.
- Implement formal change, release, and configuration management processes.
- Formulate lifecycle management strategies, including planning for hardware/software refreshes and maintaining inventory governance.
- Ensure high availability and business continuity for voice services, including disaster recovery planning.
- Provide advanced troubleshooting for intricate voice and signaling issues.
- Collaborate with network engineering teams to optimize voice quality and manage traffic prioritization.
- Monitor system health and capacity; spearhead proactive performance tuning and capacity planning efforts.
- Drive initiatives for continuous service improvement to enhance operational efficiency and user experience.
- Act as an escalation point for critical incidents affecting voice services.
- Serve as the enterprise Subject Matter Expert for voice services, translating business needs into technical solutions.
- Advise senior leadership on telephony investment, risks, and modernization strategies.
- Lead vendor interactions, including RFP evaluations, contract reviews, and technical negotiations.
- Influence teams across functions to align voice services with overall digital workplace strategies.
- Ensure telephony environments adhere to corporate security and regulatory standards.
- Create and maintain in-depth technical documentation, network diagrams, and standard procedures.
- Contribute to governance frameworks and operational controls related to telephony.
- Support audit activities and risk assessments linked to voice infrastructure.
Description
We are a forward-thinking company based in Waltham, MA, offering a mostly remote position with flexible hybrid work opportunities. Our Principal Voice Network Engineer will take on a pivotal role in shaping and managing the strategy, architecture, and integration of our telephony services. We offer a competitive wage of $70-80/hr, along with comprehensive benefits that include medical, dental, and vision coverage, a 401(k) plan, and support resources like an employee assistance program. We are an equal opportunity employer committed to creating an inclusive environment for all. Join our team and contribute to innovative voice solutions that drive business success.
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AMERICAN SYSTEMS, Trimlite, Menusifu, Inc., Concordia Group, Peraton, Active Datacomm, DreamPak among others, are currently hiring for Network roles in the United States.
The company with most openings is Lockheed Martin Corporation as they are hiring for 260 different Network Engineer jobs in the United States. They are probably quite committed to find good Network Engineers.
The company with most openings is Lockheed Martin Corporation as they are hiring for 260 different Network Engineer jobs in the United States. They are probably quite committed to find good Network Engineers.