419 IT & Software Developer jobs in the US
Desktop Support Technician (Windows & Mac)
$43,680 - 52,000
Commprise, Inc
North Main Street 50, Suffield + Remote (US)
$43,680 - 52,000
Requirements
Must:
- Reliable transportation to the office
- A dedicated, quiet workspace at home
- Consistent, high-speed internet access (equipment provided)
- 2+ years of experience in help desk or technical support (or equivalent hands-on experience)
- High school diploma or GED required
- Associate’s or Bachelor’s degree in IT/Networking/Computer field preferred
- Prior hands-on troubleshooting experience with Windows, home networking, and peripherals
- Familiarity with macOS basics is a plus
- Strong triage and communication skills
- Excellent customer service demeanor
- Comfortable with coaching and working towards goals
- Effective multitasking and time management capabilities
Responsibilities
- Provide remote technical support in a multi-level help desk setting
- Deliver consistent, high-quality technical assistance and customer service
- Troubleshoot various computer, peripheral, networking, and software/hardware issues remotely
- Offer accurate technical solutions and clear next steps to users
- Maintain thorough technical notes for each interaction
- Meet expectations for customer experience and technical quality
- Identify and escalate complex issues with proper documentation
- Offer service recommendations when appropriate during support interactions
Description
At Commprise, a US-based managed IT services provider with a direct-to-consumer branch, Tech to Us, we strive to deliver top-notch technical support to home users and very small businesses. Our team members enjoy a hybrid work arrangement, combining remote work with in-office days at our Suffield, CT location. We are committed to growth and advancement opportunities, supported by benefits such as health insurance, paid time off, and a 401(k) plan with company matching. We are dedicated to creating an inclusive environment for all team members.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 419 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, OkRx, Thales, AC Americas, Bank of Stockton, Inland Empire Health Plan, Menusifu, Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 33 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 33 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.