776 IT & Software Developer jobs in the US

Cognativ.Com Inc. jobs

NOC/SOC Engineer

$37,440 - 52,000
Cognativ.Com Inc.
North Main Street 1, Jacksonville
$37,440 - 52,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- IT vocational diploma, Associates degree, or Bachelors degree - Hands-on experience in Linux system administration (preferably Debian/Ubuntu) and management of Windows servers and workstations (services, logs, networking fundamentals, access management) - Familiarity with using ticketing systems (preferably Jira) and adhering to SOPs/runbooks - Proficient with Git workflows and release checklists (preferably using GitHub) - Solid understanding of cloud platforms (AWS/GCP/Azure) and virtualization technologies (KVM/VMware) - Knowledge of cybersecurity protocols and best practices for secure system administration - Ability to multitask and troubleshoot effectively in a dynamic startup environment - Availability to work in shifts (24/7) and participate in on-call rotations - Strong written English communication skills; spoken English is a plus but not strictly necessary

Technologies

Debian
Excel
GitHub
KVM
Ubuntu

Responsibilities

- Continuously monitor production and internal systems 24/7 utilizing established monitoring tools; triage alerts and manage incident tickets until resolution or escalation - Implement SOPs/runbooks for standard operational scenarios (service restarts, credential rotations, failover checks, and diagnostics) - Conduct ticket triage (categorize, prioritize, collect logs/metrics, and apply initial fixes within permission limits) - Assist with controlled software releases and deployments (perform necessary pre-checks, follow deployment steps, validate, and execute rollback procedures) using GitHub and documented change protocols - Carry out essential administrative tasks across Linux and Windows environments (user access requests, patch windows, and routine maintenance) in accordance with company policy - Ensure the maintenance of high-quality operational documentation (including runbooks, handoffs, and post-incident notes) - Engage in an on-call rotation and guarantee effective shift handoffs - Provide on-site assistance for fundamental IT/infrastructure issues (e.g., workstation setup and connectivity checks) as required - Manage and maintain both Linux (Ubuntu/Debian) and Windows servers within a hybrid environment - Oversee and administer Azure and AWS cloud infrastructures - Implement and uphold security best practices across all operations

Description


At Cognativ Technology Limited, we are an innovative technology provider launching an operations center in Jacksonville, Florida, dedicated to enhancing our tech-driven solutions in a competitive landscape. Our goal is to transform complex operations through our adaptable SmartSaaS™ offerings, equipping businesses with essential tools to thrive amidst constant market changes. As we fortify our infrastructure team, we invite passionate L1 Systems Operations Engineers who are eager to make a significant impact in our rapidly evolving environment. We offer a full-time, on-site position with benefits including a 401(k), health insurance, and paid time off.
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