Community Impact Analyst

- Design, manage, and consistently enhance impact data collection processes, including borrower surveys (methodology, collection strategies, implementation, and process improvements). - Input, monitor, and analyze project/borrower metrics and related data to assess community outcomes (e.g., jobs created or retained, affordable housing units, community facilities, services in underserved areas). - Construct, maintain, and upgrade interactive Tableau dashboards and reports for leadership, board members, investors, and partners, utilizing various data sources (e.g., CRM/nCino, Excel, other internal systems). Demonstrate a Tableau proficiency for data curation and compliance reporting, and work within Tableau to evaluate and monitor impact in formats suitable for internal and external reports. - Create internal and external impact reports, including investor/partner surveys, quarterly and annual impact reports for management and the Board of Directors, as well as compliance documents for funders, partners, certifying bodies, and regulators. - Lead or assist in developing annual case studies on borrowers/projects that showcase community impact and lessons learned. - Supply impact data, statistics, and research to bolster grant and capital applications (e.g., CDFI Fund Financial Assistance Awards, Capital Magnet Fund, NMTC applications, and other public and private funding opportunities). - Support impact services offered to clients, partners, and internal teams, including tailored analyses, impact reporting assistance, and other fee-based or strategic impact services as necessary. - Participate in corporate social responsibility (CSR) and B Corp initiatives that enhance community impact, accountability, transparency, workforce development, and environmental stewardship, including benchmarking peer practices, managing B Corp initiatives like the B BOLD Internship Award Program, and aiding in the development of the Annual Benefit Report. - Collaborate with colleagues across different departments and locations to ensure consistent, high-quality impact data and to translate insights into enhanced programs and practices.