1118 IT & Software Developer jobs in the US
Transaction Services Spec - Financial Tech Focus
$85,000 - 125,000
Civista Bank
Columbus Avenue 202, Sandusky
$85,000 - 125,000
Requirements
Must:
- 1-2 years of experience in the banking or financial services sector.
- High School Diploma or equivalent, along with administrative skills or certifications.
- Strong skills in customer service and problem-solving, with the ability to handle inquiries with sensitivity and patience.
- Excellent organizational, time management, and follow-up abilities, along with strong interpersonal skills for effective communication with customers, bank personnel, and external service providers.
- Capability to adhere to detailed instructions and a variety of procedures, exercising sound judgment.
- Proficient typing and computer abilities, particularly in Microsoft Word and Excel, along with navigation skills in computer applications.
- Willingness and eagerness to be cross-trained in various roles within the department.
Responsibilities
- Conduct daily tasks to ensure Civista Bank maintains balance and compliance with Federal standards while monitoring statement notifications.
- Enhance the customer experience through regular creation of documents, monetary instruments, and managing incoming and outgoing files, including mail and shipping.
- Verify the accuracy of customer account data by investigating and rectifying non-posted transactions, handling stop payment requests, and processing returned deposits.
- Review and manage Garnishments, Levies, and Court Orders related to customer deposit accounts.
- Interact daily with retail team members to assist in resolving issues for a positive customer experience.
- Provide ongoing support that involves research, single source activities, and verifications for customer information, addressing issues such as incorrect addresses and reports.
- Perform any additional duties as assigned that contribute to the core responsibilities of the position.
Description
At Civista Bank, we thrive in a dynamic and time-sensitive environment that values problem-solving, precision, and attention to detail. We seek candidates who enjoy collaborating in a positive, team-focused workplace. Our mission is to enhance the financial well-being of our employees and shareholders, making a meaningful impact in the communities we serve. This position plays a pivotal role in processing deposit-related matters across various system applications, including customer sources, various accounts, and transfer management. Join us in our commitment to excellent customer service and operational excellence.
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