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Desktop Support Technician
$80,000 - 120,000
Saint Michaels Drive 455, Santa Fe
$80,000 - 120,000
Requirements
Must:
We require candidates to possess a High School diploma or an equivalent qualification. Coursework in Information Systems beyond high school is preferred. An IT-related certification is also favored, along with a valid New Mexico Driver’s License.
Essential skills include demonstrated customer service abilities, a foundational understanding of desktop operating systems and associated software, and the capacity to foster positive customer relationships. You should be able to articulate complex solutions and issues in simple terms, regardless of the user's technical proficiency. Strong problem-solving and communication skills are essential, along with proficient technical writing and documentation abilities. Prior experience of at least one year in the installation, maintenance, troubleshooting, and support of personal computers is advantageous.
Technologies
Responsibilities
As a Desktop Support Technician I, I am responsible for the daily operational support of our end-user community. This includes the installation, setup, upgrading, and maintenance of workstations and peripheral gear. I will address issues reported by the Information Systems Service Desk and implement new functionalities. Adhering to organizational policies, procedures, and standards while maintaining comprehensive documentation is a critical aspect of this role. My goal is to provide high-quality, cost-effective solutions to users at all levels, supporting both technology and processes. Additionally, I will contribute to our business goals and objectives within the department and the broader Information Services Organization.
Description
I will report directly to the Manager of Desktop Support Services. My work environment includes a general office setting with some exposure to computer room conditions, patient care environments, and potential biohazard considerations. I will spend considerable time using video display terminals and keyboards. Physical requirements entail the ability to lift and maneuver objects generally not exceeding 50 lbs. I may need to retrieve items located up to 8 feet above the floor, typically using a step stool. I will ensure to follow sound ergonomic principles during prolonged use of computer displays and keyboards.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 885 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, Bain Magique, Archon Systems Inc, Journey Freight International inc, Puter Technologies Inc., Ontario One Call, HAPLY Robotics Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.