1817 IT & Software Developer jobs in the US
Client-Facing IT Support Engineer | Growth to vCIO
$65,000 - 78,000
CMIT Solutions of Austin and SMNB
Bradfield Circle 1357, New Braunfels
$65,000 - 78,000
Requirements
Must:
- Over 5 years of experience in IT support (experience in a Managed IT Services Provider is preferred)
- Excellent troubleshooting abilities for Windows, servers, networking, and Microsoft 365
- Proven track record of working directly with end users or clients
- Capable of functioning independently as well as collaboratively within a team
- Must possess a valid drivers license and a dependable means of transportation
- Familiarity with PSA and RMM tools is an advantage
- Experience with configuring and deploying firewalls (Unifi, Sonicwall, etc.) is beneficial
- Knowledge of cybersecurity tools (EDR, SOC, SIEM, email security, SASE, etc.) is a plus
- Strong communication skills with the ability to simplify complex IT concepts
- A proactive attitude towards solving problems comprehensively
- Comfortable in client-facing roles and willing to work onsite
- Desire to progress into a senior or advisory position
Responsibilities
- Act as the main IT engineer for designated clients
- Conduct onsite visits in New Braunfels, San Marcos, and Seguin
- Cultivate robust relationships with business users and leadership teams
- Address escalated issues related to Windows, MacOS, networks, servers, and cloud services
- Provide support for Microsoft 365, user management, and endpoint challenges
- Diagnose and resolve networking complications (Wi-Fi, firewalls, connectivity)
- Assist with onboarding new clients and setting up their systems
- Deploy and configure workstations, networks, and security measures
- Ensure seamless transitions for incoming clients
Description
We are a rapidly expanding Managed IT Services Provider (MSP) catering to small and mid-sized enterprises across Central Texas. Our mission extends beyond merely resolving IT issues; we aim to become a reliable technology partner for our clients. We are establishing a client-centric service model where our engineers engage closely with a defined clientele, evolving into strategic advisors (vCIO). Our role offers the opportunity to move beyond basic helpdesk tasks and provides a clear pathway toward senior engineering and leadership positions. We offer competitive salaries ranging from $65,000 to $78,000, performance bonuses, mileage reimbursement, and opportunities for professional certifications and career advancement, all while being part of a team that values growth.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1817 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
KUBRA, D3 Security Management Systems, Snaplii, Darwin CX Technologies, Maerix Inc, Freire Photography, Freeman Mfg. & Supply Co. among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 130 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 130 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.