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CMIT Solutions jobs

Senior IT Technician - Network & Systems

$80,000 - 95,000
CMIT Solutions
Mamaroneck Avenue 169, White Plains
$80,000 - 95,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience providing support in Windows and Mac environments (MDM experience is a plus) - Hands-on skills in setting up and managing networks including firewalls, switches, and VPNs - Comprehensive knowledge of Microsoft 365 administration - Experience in troubleshooting server and infrastructure challenges - Previous work experience in a Managed Services Provider (MSP) setting is highly desirable - Exceptional communication abilities to convey technical concepts in an accessible manner - Strong inclination for independent problem-solving without needing constant supervision - Comfortable building and maintaining client relationships - Adaptable and thrives in a less structured environment, enjoying the creation of processes - Capable of juggling multiple tasks in a dynamic, high-growth atmosphere - Willingness to travel to local client sites as required - Access to a reliable vehicle for client visits

Technologies

LESS
Microsoft 365
Office 365

Responsibilities

- Troubleshoot and resolve technical issues across various client environments - Provide support for both Windows and Mac systems - Manage and administer Microsoft 365 services - Set up and maintain networks, firewalls, switches, and connectivity solutions - Diagnose and address server-related challenges - Act as an escalation point for more intricate technical issues - Offer guidance and support to junior technicians, enhancing team performance - Contribute to defining and refining processes, documentation, and service delivery standards as the organization evolves - Interact directly with clients to deliver timely updates, recommendations, and solutions - Participate in on-site client visits when necessary

Description


At CMIT Solutions, we are a premier Managed Services Provider offering top-tier IT support, cybersecurity, and cloud solutions tailored for small and mid-sized businesses. Operating as part of a nationwide network with over 250 locations, our team in White Plains combines the personal touch of a local provider with the robust resources of a larger organization. We are currently seeking a Senior IT Technician who excels in a dynamic, client-focused atmosphere and takes pleasure in tackling a wide array of technical challenges. This role is primarily remote with occasional visits to clients, providing a unique opportunity to make a significant impact while enjoying a supportive team environment and a competitive salary range of $80,000 - $95,000, along with excellent benefits.
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